Job description

The Family Visit Facilitator will closely monitor visits and custody exchanges between children and their non-custodial parent. Reports to the Director of the Family Visitation Center and works closely with all programs. Hours during the week are 12p -8p - Saturday 8:30a - 4:30p, Sunday 10:30a - 6:30p (FVC closed on Tuesday) Facilitators work 4 days during the week and 1 weekend day, either Saturday or Sunday.

Facilitator can have Tues/Wed off (work both weekend days) or Tues/Sat off. Sunday is required.

Position is located in Round Lake Beach, IL.

RESPONSIBILITIES:

• Monitor visits and custody exchanges between children and non-custodial parents as ordered by the court in domestic violence cases.
• Support and promote a positive and non-judgmental atmosphere and visiting experience for parents and their children.
• Use interpersonal skills with tact, patience, and courtesy
• Ensure client compliance with visitation center policies.
• Intervene and re-direct visiting parent and child as appropriate.
• Immediately document concerns and critical incidents to the Director and inform police as outlined in program policies.
• Recognize and respond quickly to potential threats to safety for staff, clients, and self, using conflict resolution and de-escalation techniques.
• Maintain confidentiality and privacy as outlined in visitation center policies.
• Refer clients to community resources as appropriate
• Conduct client orientations as requested.
• Work effectively with clients through the use of interpreters as needed with language line.
• Perform administrative duties related to monitoring of visits such as keeping observation notes as directed, updating client files, completing periodic summary reports, scheduling, etc.
• Assist and document use of petty cash, gift certificates, bus tokens and monitor documentation of their use.
• Identify and address ongoing and emerging accessibility issues.
• Think critically and recommend program changes as necessary to achieve desired outcomes.
• Regularly attend staff trainings and meetings.
• Work as a team player in the organization.
• Perform all other duties as assigned.

QUALIFICATIONS:

• Minimum Bachelor's Degree in Social Work, Psychology or closely related field preferred.
• Knowledge of supervision and counseling theories/modalities and a commitment to client empowerment and self-determination.
• Bilingual preferred.
• Excellent written and oral communication skills.
• Proficient in a Windows PC environment including MS Word, PowerPoint, Excel, Access and Outlook.
• Ability to accept, to understand, and to relate sensitively to people of varied socio-economic, racial, cultural, and experiential backgrounds.
• A commitment to the philosophy and programs of A Safe Place, which include a commitment to survivor’s and children’s issues, sharing a belief in helping to create a society free from violence, and in working in a cooperative environment.
• Ability to accept, to understand, and to relate sensitively to people of varied socio-economic, racial, cultural, and experiential backgrounds.

A commitment to the philosophy and programs of A Safe Place, which include a commitment to survivor’s and children’s issues, sharing a belief in helping to create a society free from violence, and in working in a cooperative environment.

Job Type: Full-time

Pay: $47,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Bachelor's (Preferred)

Experience:

• Social Work: 1 year (Required)

Work Location: In person

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