Job description

JOB POSTING: Front Desk Associate

The Wellness Way – Williston is a fast-growing clinic, a part of an international network of wellness clinics and we need help with assisting our patients at the front desk! We’re seeking a Front Desk Associate to help assist our patients on a daily basis. This position could be either part time or full time with flexible, mom-friendly hours.

This position requires an assortment of skills: very detail oriented, great multitasking skills, BUBBLY personality, professionalism, a passion for alternative healthcare. Our ideal candidate would have a passion for alternative healthcare and follow us on social media platforms. Not only will they be able to tell our story, they’ll also know the right tools for the job and how to use and maintain them.

If you’re looking for variety, this is the place for you! Your talents will be called upon to deliver our message in many different ways – from in person & over the phone conversation, Instagram/Facebook lives and video shorts, to live streamed events.

We’re a rapidly growing clinic, so this role will work closely with almost everybody in our clinical staff, as well as the The Wellness Way corporate team and doctors around the world. The right person will be self-managed and able to work within an ever-changing, team-oriented environment.

Job Responsibilities:

• First point of contact for patients which will include greeting patients and answering the phones. While answering the phone: assisting patients with scheduling appointments, taking shipment orders, preparing these shipments to be sent out and answering any minor questions they may have
• Checking patients in and out at the front desk, entering patient charges, collecting payment, presenting financial plans and loading patients to appropriate rooms
• Overseeing the front desk responsibilities, while handling periodic interruptions
• Create engaging environment for patients at the front desk
• Ability to keep a clean and organized work environment
• High focus in having the ability to work as a team but also independently

Qualifications:

• Proficient in Microsoft office, previous computer & phone experience
• Previous front desk experience a plus
• Ability to multitask, high attention to detail, organized and BUBBLY personality to relate to our patients
• Passion for alternative healthcare

Pay: Hourly position. Hourly rate based on experience.

Benefits: No commercial health insurance offered at this time. Free care at The Wellness Way Williston and supplements at cost.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift

Work Location: In person

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