Job description

Scuba Repair Technician (Full-Time)

Divers Direct is seeking an energetic, passionate, customer-focused individual to join our team. Life's too short to work at a job you don't love! If you have a passion for the ocean, watersports and adventure, this could be the opportunity you've been waiting for. Divers Direct offers a fun work environment and generous benefits package, including: bonus opportunities, sales contests, employee discounts, medical/dental/vision/life insurance, paid time off, holiday pay, and a 401k plan with a company match. What are you waiting for? Apply online today!

About Us

Divers Direct has been family owned and operated for over 35 years.

We are your local dive shop with 4 clean, fully stocked stores throughout Florida, plus a store on the web for your convenience. As the world's largest dive gear retailer, we have the widest selection of equipment for all your diving needs. But you don’t have to be a SCUBA diver to find something you’ll love at Divers Direct---we love all water sports. With freediving, spearfishing gear, underwater cameras, jewelry, beachwear, snorkeling gear and more, we have everything you need to complete a full day on the water.

Compensation and Benefits Package

Divers Direct offers a fulfilling and fun work environment, competitive pay, and fantastic benefits. We offer employee discounts on merchandise; holiday pay; monthly bonus opportunities; 401(k) retirement plan with company match; and additional sales incentives. We also offer additional benefits for full-time employees, including paid time off and medical, dental, vision, and life insurance.

Job Description:

The repair technician is responsible for completing repairs and servicing customers’ scuba equipment for all Divers Direct locations, communicating with associates and customers regarding the status of repairs, and assisting with the ongoing operation and maintenance of air compressors in store.

Duties / Essential Functions:

• Perform routine maintenance of scuba equipment, including disassembly, inspection, cleaning, repair and replacement of defective parts, product assembly, and testing.
• Complete, process, and maintain all relevant paperwork and service records.
• Coordinate with store managers and associates to track service progress, manage chain-of-custody and shipping of customer gear, and provide regular updates on service turnaround time for communication with customers.
• Respond to customer inquiries via telephone, email, and in person.
• Manage Compressed Air Operations processes within the stores, including oversight of routine maintenance and testing as well as troubleshooting of compressor-related problems.
• Ensure compressor compliance with applicable air quality standards for breathing gases in accordance with DOT, OSHA, State and Federal agencies; document and maintain records for employees involved in Hazardous Materials Operations.
• Procure additional Compressed Air equipment for use in stores, as well as ordering tools and supplies needed for inspections.
• Collect data and provide regular reports on equipment servicing, repairs, air fills and inspection services.
• Assist in training employees in the proper procedures for accepting and processing repairs as well as various aspects of compressor operations and maintenance.
• Provide store operations support during special events and as needed to cover staffing deficiencies.
• Other duties and responsibilities as assigned.

Qualifications:

• High school diploma or GED.
• 2 years experience servicing and repairing Scuba equipment preferred
• Current professional certifications in the repair of Mares, Atomic Aquatics, Oceanic, Aqualung, Zeagle, Cressi-Sub, Ocean Reef, Apeks, Hollis, Tusa, ScubaPro, H2Odyssey, XS Scuba, and Spare Air products are preferred. Must be willing to complete training and obtain certifications if not currently certified.
• Must be scuba certified; Professional level dive instructor qualifications are highly desirable.
• Certification as a PSI Cylinder Inspector and previous experience with High Pressure Compressed Air Systems and their maintenance.
• A combination of education, current certifications, and work experience may be qualifying.
• Must have good housekeeping, organizational and prioritization skills, to manage the daily workflow.
• Must be proficient in computer operations, including Microsoft Office and Google applications.
• Excellent interpersonal skills. Must be willing and able to work in a collaborative setting with a diverse group of internal and external customers and vendors.
• Excellent written and oral communication skills
• Must be a self-starter, highly motivated to complete projects as assigned
• Ability to manage multiple projects and meet deadlines under pressure
• Must be available to travel to and assist at stores as needed

Physical Requirements:

• Must have mechanical aptitude and ability to use hand tools.
• Must be able to read and understand part schematics and repair manuals.
• Position requires employee to work on his/her feet 100% of the time.
• Ability to bend and squat
• Ability to lift/carry 40+ pounds on a regular basis
• Ability to climb ladders
• Ability to access all areas of the store
• Ability to read, write, count, and do basic arithmetic

NOTICE TO ALL APPLICANTS CONCERNING THE COMPANY DRUG FREE WORKPLACE PROGRAM

This company is a drug free workplace that complies with the State of Florida Drug Free Workplace Act and testing procedures. All new hires must test negative on a pre-employment drug test in order to be employed by this company. The pre-employment drug test will test for the following 9 substances:

Amphetamines, Barbiturates, Benzodiazepines, Cocaine, Methadone, Methaqualone, Opiates, Phencyclidine (PCP) and Propoxyphene.

Employees will be subject to additional drug and/or alcohol testing in the situations that are outlined in the company drug free workplace company policy. Additional substances may also be tested for in the situations that are outlined in the company policy. These additional substances are also outlined in the company policy.

Divers Direct provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.'
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Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:

Ability to commute/relocate:

• Dania Beach, FL: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you scuba certified? If so, what is your certification level?
• Tell us briefly about yourself, your ambitions, and why you would be a great fit for Divers Direct.

Experience:

• servicing and repairing scuba equipment: 2 years (Preferred)

License/Certification:

• PSI Cylinder Inspector certification (Preferred)

Work Location: One location

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