Healthcare Operations Manager / Facility Admin

Full Time
Houston, TX 77025
$70,000 - $85,000 a year
Posted
Job description

Internal title is Facility Administrator (FA)

Description:

  • Hybrid role as the operational and admin leader of the facility (i.e. "Facility Admin"), but also trained to expert level at all front office, clinical, and marketing & business devp positions in the facility
  • Front office duties: Train to expert level at both front office positions -- PCC1 and PCC 2... patient registration, insurance verifications, call mgmt, payment processing, financial counseling. This is the initial point of contact for patients, referring physicians and visitors.
  • Clinical duties: Train to expert level at all 4 Clinical positions including: CS1 - Pre- and post-procedure recovery, CS2 - Consults, CS3 - First Assistant in Procedure Suite, CS4 - Circulator in Procedure Suite.
  • Marketing & Business Devp duties: Train with our local Business Devp Associate & Marketer to learn how to educate the community, visit Referring Physicians and their offices, and EARN their referrals.
  • All 7 positions above, separately, would take a rank & file employee 1 month per position to train at, or a total of 7 months. For the smart leaders we are looking for for this position, it should only take 3 months.
  • After the individual excels at all these positions, trains fast, proves excellence, then he will earn the Operations Manager & FA title and position.
  • FA duties: Lean operations, process engineering, staff scheduling, hours mgmt, staff development, performance reviews, disciplinary action, people mgmt, team building, assurance of excellent patient care and service, continuous volume growth
  • Long-term, the role will be 50% admin and operations leadership work, and 50% filling-in/floater at one of the many positions he is trained at. This serves two purposes... 1. To fill in a position where we are short on any particular day, and 2. For you to stay skilled at all front line positions, which will allow you to be a more effective, and respected, leader.
  • Tremendous vertical mobility potential for star performers. 100K+ for the best of the best.

Requirements:

  • Training will be 3 months long
  • Travel b/w our Greater Houston area facilities -- South Loop, Sugar Land, Pasadena, Woodlands, and occasionally Beaumont, is required.
  • Must have healthcare management/admin degree, MBA, or 3+ years of relevant healthcare management experience
  • Familiarity with Lean operations
  • High intelligence, sharp critical thinking skills, and strong communication skills
  • Fast learner -- can read, learn, and apply large amounts of information
  • High EQ, excellent interpersonal and people Management skills.
  • Leadership skills -- "leading from the front". Earns respect of his/her peers.
  • Meticulousness, attention to detail
  • Maturity, good judgment, and a proactive mind, anticipate and preempt problems (rather than simply react to them)
  • Tech savviness, organization skills
  • Simplifier, not complicator: https://www.linkedin.com/pulse/you-complicator-simplifier-sanjeev-kumar-sk-roy
  • Equanimity, ability to stay cool and rationale and make good decisions under stress, mental toughness
  • Spirit of continuous improvement -- strive to grow, improve, and learn... both professionally and personally, every single day, and to help the Company do the same
  • Read and apply required principles from Company training documents and required books (e.g. Lean for Dummies)
  • Drug screens and background check
  • All employees are expected to perform as an integral part of the PADS team, and to provide supplemental support as requested, required, or assigned.

About PAD Specialists:

We are a rapidly growing chain of outpatient medical offices that specialize in the diagnosis and treatment of Peripheral Arterial Disease (PAD). We have multiple facilities throughout Texas -- Houston, Sugar Land, The Woodlands, Pasadena, Beaumont, Victoria, Corpus Christi, Edinburg, Brownsville, Laredo, Austin, El Paso, and Dallas. Coming soon: Little Rock, AR. We emphasize the highest quality of patient care and customer service. We seek long-term employees to join our team, individuals with high standards for excellence, and a desire to learn and grow professionally. We offer excellent on-the-job training and pay at the highest end of the scale.

Benefits (for full-time employees) including health and life insurance, 3 weeks PTO + paid federal holidays. These kick in after 60 days of employment.

We are looking for A+ level Team Members to join our team!

A+ qualities we look for in candidates include: intelligence, responsibility, punctuality, maturity, communication, tech savviness, confidence, humility, customer service-oriented attitude, efficiency, organization, amiability, attention to detail, and most importantly, results. If you feel that you are an A level candidate, please apply. We look forward to interviewing you.

To learn more about our team, please copy and paste this URL into your browser: https://bit.ly/PADSTeamVids.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Education:

  • Master's (Required)

Experience:

  • Business management: 2 years (Preferred)

Work Location: In person

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