Job description
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Inbound Chat Sales Representative – Asana
Who is MarketStar?
Rated as a Top Workplace in 2019, 2020, 2021, and 2022, MarketStar employs over 1500 people across 60+ countries and is headquartered in Ogden, UT. Our employees are our greatest assets. We look for professionals who are eager to learn, grow, and perform for the clients we represent. With a culture of success and an empowered, tech savvy workforce, MarketStar continuously delivers great experiences to our employees and our clients every day. Our employees have helped launch, sell, and support thousands of products and services on behalf of some of the most innovative tech companies across the globe!
At MarketStar, we are sales experts. We offer Sales as a Service™ to our clients by providing data-driven insights, powerful technology, and highly specialized support. This allows us to help our clients streamline their sales process, exceed sales goals, and ultimately grow their business. We have consistently delivered exceptional sales results representing our clients for over 30 years.
Our actions are based on our core values, and a relentless desire to achieve our purpose – To Create Growth. We are excited to have you apply to work with us! “You Belong” is one of the MarketStar core values and we look forward to helping you find belonging and purpose here.
About the Inbound Chat Sales Representative - Asana:
MarketStar's Asana Team is looking for Inbound Chat Sales Representatives to join us in our Ogden, UT location. Positions are currently work-from-home, with an anticipated partial return to office early 2022. This is a world-class brand in the team project and task management industry, with apps and integration across the web and multiple operating systems. They are changing the way teams work and empowering them to do great things together through their task management platform.
Location: Remote - US
What will you do?
- Adhering to coverage schedule and taking up to 3 chats at a time
- Asking good discovery questions to uncover use-case information and potential sales opportunities
- Assisting customers with general Asana questions and support issues
- Creating opportunities in Salesforce and passing to internal Asana sales representatives
Skills & Qualifications:
- General sales experience
- Previous web chat experience preferred in a work-related environment
- Solid understanding of cloud-based technology and tools
- Excellent verbal and written communication skills with a professional telephone presence
- Prior experience responding to customer’s requests for sales and service ensuring delivery of an exceptional customer experience by responding in a prompt, professional, and friendly manner at all times
- Intermediate skills in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Salesforce.com
MarketStar Benefits & Perks:
In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:
- Paid Parental Leave
- Paid Childcare/Dependent Care
- Education Reimbursement
- Mental Health Benefit
- 401(k) Match
- 4.5 weeks PTO and 7 paid holidays
- Personal Loan Program
- And comprehensive health and welfare plans
This is a non-exempt position
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at
talentacquisition@marketstar.com
for assistance.
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