About the Milken Institute

The Milken Institute is a globally minded, publicly supported, non-partisan, and nonprofit think tank headquartered in Santa Monica, with offices in Washington, DC, New York, London, Abu Dhabi, and Singapore. For the past three decades, the Milken Institute has served as a catalyst for practical, scalable solutions to global challenges by connecting human, financial, and educational resources to those who need them. Guided by a conviction that the best ideas, under-resourced, cannot succeed, we conduct research and analysis and convene top experts, innovators, and influencers from different backgrounds and competing viewpoints. We leverage this expertise and insight to construct programs and policy initiatives. These activities are designed to help people build meaningful lives, in which they can experience health and well-being, pursue effective education and gainful employment, and access the resources required to create ever-expanding opportunities for themselves and their broader communities.

About the Position

The Milken Institute is looking for a Business Analyst / Project Manager (BA/PM) to join our technology team in our Santa Monica office. The BA/PM will play a key role in expanding our digital transformation by leading, planning, coordinating, and implementing assigned technology projects according to the identified specifications and timeline. The ideal candidate will be responsible for capturing business requirements and executing each initiative following the established project management methodology.

Responsibilities include planning, scoping, requirement gathering, analysis, project oversight, and post-launch support. In addition, they will need to understand and assess the changing needs of the business by analyzing the impacts of change and capturing the requirements needed to initiate a change.

Responsibilities

• 
  Develop and manage all aspects of the project, from scope, planning, communications, change management, risks, and issues.
• Define the objectives and scope of the business system. Work closely with stakeholders and end users to determine the best business process approach.
• Assist with developing project management and business analyst standards for the IT department.
• Sets and track project milestones, manages and account for unforeseen delays, and realign schedule, scope, and resources to meet expectations.
• Utilize a project management tool that tracks risks, actions, issues, and decisions.
• Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.
• Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.
• Report on project success criteria, results, and metrics and provide status reporting regarding project milestones, deliverables, dependencies, risks, and issues.

• Organize and manage all phases of the project to ensure on-time completion.

• Communicate with stakeholders, including IT managers, vendors, and executive leaders.
• Clear communication and stay-the-course mentality.
• Organize meetings in a collaborative setting to discuss project goals and progress.
• Documentation of processes and configurations and commitment to quality and timeliness
• Adherence to best practices in project management, requirements accountability metrics, roles, and responsibilities.
• Engaged in all aspects of the project life cycle, adhering to project scope, set schedules, assess and report risks, run daily scrums, and more.

Qualifications

• 
  Bachelor’s degree in information science or related fields.
• Minimum 5+ years of managing technology projects.
• Ability to successfully handle multiple concurrent projects.

• Certified Project Management Professional (PMP) is preferred.
• Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall.
• Agile Scrum Master Certification is preferred.
• Proficiency in using JIRA software and Confluence to manage all IT requests.
• JIRA Development and enhancement are preferred.

• Demonstrated understanding of Project Management processes, strategies, and methodologies while applying analytical thinking and problem-solving skills.
• Broad understanding of IT processes, including security, systems, networks, cloud computing, programming, and scaling various aspects of IT processes.
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others.
• Strong sense of personal accountability regarding decision-making and supervising department teams.
• Experience working in a high-level collaborative environment and promoting teamwork.
• Proven customer service skills include building relationships and responding to customer needs.
• Outstanding communication skills, influencing abilities, and client focus.

Note

A precondition of employment is verification of your up-to-date COVID-19 vaccination status. We are interested in qualified candidates who are eligible to work in the United States. Please note, we are not sponsoring visas at this time, being authorized to work in the U.S. is a precondition of employment.

This position will be working a hybrid model, where you will be expected to report to your respective office location 3-days per week (Tuesday - Thursday), this is subject to change.

The statements herein are intended to describe the overall nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Please submit resume and cover letter illustrating how your experience and skills will contribute to the department and any unique qualities you bring to the position. If applying via Indeed, please upload your resume and any supporting documentation as one attachment. Any application that does not include both a resume and cover letter will be rejected.

Our Culture

The Milken Institute is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability or status as a veteran.

Every person at the Milken Institute is treated with respect, supported with resources and training, and exposed to a broad range of experiences. We foster a space for growth with opportunities to share knowledge and passion with both clients and colleagues. We are committed to building a diverse workforce and creating an inclusive environment where everyone can thrive. Our leadership is actively involved in our commitment to diversity and inclusion, and fostering a culture that creates opportunities for everyone.

Benefits

• 
  Health Care Plan (Medical, Dental & Vision)
• Retirement Plan - 403b (5%)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity & Paternity)
• Short-Term & Long-Term Disability
• Flexible Spending Account (FSAs)
• Training & Development:
  • LinkedIn Learning –over 10,000 classes offered, self-guided.
  • Mentor Program
• Wellness Resources:
  • Employee Assistance Program
  • CALM app membership
  • Gym (Santa Monica)

Additional Perks

• 
  Coffee Chats with the CEO – informal opportunity to chat with the CEO.
• All Staff Meetings – employees from all domestic and international locations come together for a 2-day retreat (occurs every 18 months).

• Prime office locations – Santa Monica office is 4-blocks from the Pacific Ocean, Washington, DC office is across the street from the White House, New York office is on Madison Ave near Central Park, and Miami office is a 5-minute walk from Miami Beach.