*Best Place to Work Certified*

**Sun Sentinel TOP Work Places 2023**

PropertyForce is seeking a Junior Systems Administrator (IT Specialist) professional for our Dania Beach, FL headquarters.

PropertyForce, and its family of brands, have provided real estate solutions for more than 16 years. We provide investors the opportunity to buy off-market properties below market value. Our proven process, driven by technology and effective marketing, ensures our investors have access to the best real estate deals in key markets.

Since 2006, we have reinvented the buying and selling of real estate, operating in a high-performing culture, and thriving on challenging the status quo.

The IT Specialist (Help Desk) will get to work in a professional, high energy and friendly environment. This position will play a vital role to help the company grow.
Below is a description written in the first person of the type individual we are looking to add to our team –

I am a dynamic-thinking team player that takes pride in my work. Providing IT support is something I have done in the past and I have every intention to continue learning in the ever-changing world of IT.

I think of myself as a future IT Leader in a dynamic company that allows me to grow in my career. I am someone who will always deliver results on any task or project that I am working on.

I love being on a team but am also self-motivated and can work independently with little supervision. I enjoy new challenges and I am a very reliable individual. I want to gain experience and learn in a fast-paced environment.

WHAT YOU WILL DO:

• Resolve service tickets in a timely manner
• Install, configure, maintain, upgrade, and relocate PC stations
• Configure supporting software and hardware
• Complete onboarding and offboarding according to SOPs
• Consult and partner with managed-IT service providers and other vendors to solve issues
• Troubleshoot issues and outages
• Provide exceptional customer service to internal stakeholders
• Maintain inventory of hardware and software
• Monitor performance and maintain systems according to requirements
• Upgrade systems with new releases and models
• Support creation and maintenance of technical documentation, manuals, and policies
• Provide IT support for on-site and remote team members and agents
• Develop expertise in key technologies and train staff on new technologies
• Serving as the first point of contact for employees who are on-boarding and off-boarding
• Provide helpdesk support and resolve problems to the end user’s satisfaction
• Administer active directory as related to group policy creation and user administration
• Utilize and maintain the helpdesk tracking software
• Perform other duties as assigned

REQUIREMENTS YOU NEED:

• B.S. in Information Technology, Computer Science, Engineering, or equivalent experience
• Knowledge of computer hardware and major software applications
• Knowledge of basic networking technologies
• Excellent customer service skills
• Organizational and prioritizing skills
• Basic Knowledge of Microsoft technologies like Windows10, Office365, Active Directory
• Previous Help Desk or Call Center experience highly preferred

SOUND LIKE YOU? APPLY NOW

**Applicants that do not write a paragraph in application will be omitted**

• This is a salaried full-time position with participation in our company bonus, benefits, and 401K

Check out our social media and press pages to learn more about our company and get a taste of our workspace and culture –

www.propertyforce.com/press

www.facebook.com/propforce

www.instagram.com/propertyforce