Job description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
15,000 trained professionals- 250+ locations worldwide
- Fortune 500
- Globally unified systems
Major Duties and Responsibilities
- Execute Regular IS Basic Tasks to keep the systems up & running
- Ensure adherence to Company policies and procedures
- Train branch management on system architecture, data management, retention and reporting, and other available IT tools to improve processes, productivity and customer service
- Basic Branch Technical Support such PC, LAN, Expeditors Software and systems administration & troubleshooting, in addition to global, regional and branch project implementation
- On call for after-hours IS issues
- Asset Management such as purchasing, shipping, tracking and maintenance
- Prepare and execute the annual tactical business plan for IS department
- Provide technical assistance to clients
Basic PC & network skills - Computer hardware troubleshooting- Software experience - Windows 10, Server 2019, Basic AD administration, Computer imaging and mobile device support is a plus
- PowerShell experience
- Effective problem solving
- Ability to handle multiple tasks/projects
- Ticketing system experience is a plus
- Demonstrated customer service skills and proven interpersonal skills
- Good communication skills
- Inquisitive and exploratory mind-set
- Fluent in English
Additional Information
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
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