About the Department/Unit

Position Summary

The Career Center is seeking a part-time Front Desk Assistant to provide front-line and administrative support for the Career Center office. The Front Desk Assistant provides excellent customer service to students, alumni, faculty, parents, and employers who contact the Career Center by phone, email, or in-person. The position works as part of a small team to ensure front-facing Career Center operations run smoothly and collaboratively.

This is a summer position that can continue into the school year. We are seeking to fill this part-time position as soon as possible. Schedule of hours may vary between semesters. Offers of employment are contingent upon continuation of funding.

Essential Functions

• Answer phone calls and emails directed to the Career Center, rerouting when appropriate.
• Greet Career Center visitors (students, alumni, faculty, parents, and employers).
• Schedule appointments for students and alumni with 11 career advisors.
• Perform general administrative office duties (e.g. receiving mail, data entry, research, supply inventory, etc.)

Position Type/Expected Hours of Work

• Part-Time, 10-20 hours per week.
• In-person at the Career Center (4400 Massachusetts Avenue NW).
• Scheduled during business hours, Monday – Friday, 10:00 am – 4:00 pm.

Salary Range

Educational Requirements

• Incoming or current AU student (undergraduate or graduate).

Minimum Requirements

• We are looking for a quick learner who is comfortable in a fun customer-service environment.
• The position requires dependability, flexibility, accuracy, and solid computer skills in Microsoft programs such as Outlook and Word.

Preferred Qualifications

• Previous experience in a customer-service position and/or in a busy office is a plus.
• Diplomacy, friendliness, cultural competence, and a sense of humor will help the successful Front Desk Assistant interact with the Career Center’s diverse clientele.

Additional Information

• Federal Work Study can be applied to this position, but it is not required. Federal Work Study award students are encouraged to apply.
• To apply, submit an AU application via AU Jobs. Consistent with best job search practices, we highly encourage you to submit a resume and cover letter with your application so your application can stand out. Applications without these documents will still be evaluated.
• The AU Career Center strives to combat racism and advance equity in our work for AU students, alumni, and staff. This work is ongoing and incomplete, and we are committed to listening and acting to help everyone achieve their professional goals.