Patient Services Coordinator/UKHC

Full Time
Lexington, KY 40508
Posted
Job description
Posting Details

Job Title
Patient Services Coordinator/UKHC

Requisition Number
RE39038

Working Title
Intake Coordinator - Hamburg area

Department Name
M7700: AMB-PSYCHIATRY

Work Location
Lexington, KY

Grade Level
07

Salary Range
$17.50-27.31/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

HS



Click here for more information about equivalencies:
http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience

5 yrs



Required License/Registration/Certification
None

Physical Requirements
Sitting and typing for extended periods of time; Telephone and computer work

Shift
Mondays-Fridays 8:30 am – 5:30 pm

Job Summary
This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.

This position has been identified as supporting UK HealthCare, which receives funding from the Centers for Medicare and Medicaid Services (CMS). Therefore, all individuals hired into this position must comply with the federal CMS mandate issued in March of 2022. This mandate requires all new hires to provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. Start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted.

Skills / Knowledge / Abilities
MS Windows, EPIC, Telephone etiquette, customer service

Does this position have supervisory responsibilities?
No

Preferred Education/Experience
Prefer at least 6 months of customer service, medical office, or care coordination experience.

Deadline to Apply
05/14/2023

University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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