• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com

Responsibilities

• Inspects and verifies subcontracted and in-house work for on-time completion and quality
• Inspects the quality of repairs such as plumbing, electrical, appliance, carpentry, vinyl tile, flooring repairs and landscaping.
• Coordinates with subcontractors to inspect completed work
• Maintains a close and highly responsive relationship to the day-to-day activities of the technicians, subcontractors, and residential service coordinators.
• Monitors WO after COM and other service reports for trends.
• May be requested to assist with determination and assessment of resident-caused damages.
• May be responsible for receiving purchase orders (POs) and close Work Orders (WOs).
• May be responsible for quality and subcontractor verification on Change of Occupancy Maintenance (COMs).
• May produces Quality Control Reports based on random sampling and inspection of services.
• May research customer complaints and surveys for resolution and trending.
• May be asked to perform basic maintenance of property. Duties include, but are not limited to cleaning, painting, interior/exterior decorating and maintenance, lawn maintenance, debris removal, plumbing, electrical work, smoke detector maintenance, repair or replacement of lights, roof repairs, heating/air systems maintenance, appliance repairs, etc.*
• May serve as a General Maintenance Technician as demands require.
• Performs other duties as assigned.

Requirements

• High school diploma or GED equivalent required
• 3-5 years facilities or maintenance experience required.
• Must have demonstrated skills or experience in general maintenance or construction.
• Must have a competency in multiple trades such as Carpentry, painting, plumbing, electrical, HVAC or appliance. Certifications preferred.
• Certification/Licensure: Every employee must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Proficiency with mobile devices and platforms and Microsoft Office is required. YARDI or other similar industry software is preferred.