Job description
We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®.
Job Summary
The Medical Records Specialist is responsible for preparing patient medical records for physician review. This includes but is not limited to obtaining outside records or films as requested, filing of patient records, ensuring all loose paperwork related to the patient, is properly filed in records, processing release of information requests, and handling all confidential related matters related to the daily mail, patient charting, rounds, and other related activity.
Job Specific Responsibilities
Daily assignments may include but are not limited to:
- Prepare customer requests for film, files, or medical documentation
- Assist in coordinating patient care by ensuring file is complete and ready for review at time of appointment. This may include but not limited to requesting external film or medical documentation from outside hospitals or providers.
- Assist in coordinating mail/deliveries for assigned department
- Provide prompt response to customer calls, voicemails, emails, and mail inquiries within 48 hours of receiving
- Additional duties may include insurance verification and working expiration reports.
- All other assigned duties as requested by assigned department
Education and Experience
- High School Diploma or GED
- Type 35 wpm accurately
Skills and Abilities
- Demonstrated communication skills, both verbally and in writing. Must be able to speak, read, and write English
- Computer knowledge; Proficient use of Microsoft Word
- Ability to maintain confidentiality
Interaction with Other Departments and Other Relationships
The person in this role will have interactions with all departments and employees within UMC. Close interactions with registration staff, patients, family members, and some outside entities
Physical Capabilities
Position requires prolonged time periods of sitting at a desk, talking on a phone, and working on a computer. Essential hearing and near vision acuity required. Should be able to lift up to 20 pounds
Environmental/Working Conditions
Work area is well lighted, and subject to varying indoor temperature changes. Work is in high risk blood borne pathogen and radiation areas.
UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*Request for accommodations in the hire process should be directed to UMC Human Resources.*
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