Job description

NYC Metro Area | Retail Team | Reports to the Store Manager

Who is Allbirds?
At Allbirds, we believe in using business as a force for good. We're a global footwear and apparel brand with roots in New Zealand and our headquarters in San Francisco. Since 2016, we've been on a mission to prove that comfort, design, and sustainability aren't mutually exclusive. Our commitment to creating better things in a better way is fueled by a belief that the fashion industry needs to focus less on flash and more on thoughtfulness. And as a certified B Corp, we're dedicated to making the most sustainable products we can using premium natural materials - designed for life's everyday adventures.

Where do we need help?
We've sold a million shoes, launched three groundbreaking materials, and changed how people think about comfort, design, and retail. Now we're taking the Allbirds in-store experience across the country and are looking for passionate retail ambassadors to execute on that mission.

Who are we looking for?
The Retail Ambassador's core purpose is to deliver an exceptional customer experience through quality, personalized engagement. Retail ambassadors contribute to Allbirds's culture by being team-oriented, accountable, and focused on continuous learning.

What does the job entail?
Delivering and executing on three primary focus areas: Customer Experience, Daily Operations, and Teamwork.
Customers

• Provide all customers with a high quality and personalized in-store experience.
• Meet the standards set forth in our Retail Woolbook and Customer Journey even when serving multiple people and multi-tasking.
• Strive to be a product-knowledge expert who can communicate passionately about our brand and products.
• Build strong relationships with customers.
• Actively contribute to the store's sales and NPS goals.

Operations

• Maintain store appearance, cleanliness, and organization.
• Operate our point-of-sale system once trained.
• Execute on inventory and merchandising duties.
• Perform daily operational tasks as delegated by the store leadership team.
• Commit to learning by asking questions and actively seeking to grow and develop new skills.

Team

• Be reliable and punctual.
• Work collaboratively to achieve shared goals.
• Practice respectful, honest, and effective communication.
• Cultivate a positive attitude and support your teammates.

What might describe you:

• Retail and/or customer service experience is preferred
• Available to work weekends
• Connection to Allbirds's mission, vision, and products
• Good communication and interpersonal skills
• Desire to learn and grow
• Reliable and punctual
• Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day

What do we offer?

• Competitive hourly rate

• Mental Health and Financial Wellness Benefits

• 401k employer match

• 50% Discount on Allbirds Products

• Employee Stock Purchase Program

Please apply with your resume, cover letter, and your work day preferences. We're excited to hear from you!

Diversity
Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

Job Type: Part-time

Pay: $17.00 per hour

Schedule:

• 4 hour shift

Application Question(s):

• What is your work availability?

Experience:

• Customer service: 1 year (Required)

Work Location: One location

randomorbitinc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, randomorbitinc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, randomorbitinc.com is the ideal place to find your next job.