Job description

Medical Retail Associate

Position Overview:

We are seeking a friendly and knowledgeable individual to join our team as a Medical Retail Associate. In this role, you will assist customers in selecting and purchasing medical supplies, equipment, and healthcare products. The ideal candidate should have excellent customer service skills, a good understanding of medical products, and the ability to provide accurate and helpful information to customers. If you are passionate about helping others and thrive in a retail environment, this position is perfect for you.

Responsibilities:

Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Understand customers' needs and recommend appropriate medical supplies or products based on their requirements.
• Provide detailed information about products, including usage, benefits, and any necessary precautions.
• Answer customer inquiries and address concerns promptly and effectively.

Product Knowledge and Merchandising:

• Develop and maintain a comprehensive knowledge of medical supplies, equipment, and healthcare products available in the store.
• Stay updated with new products, trends, and advancements in the medical industry.
• Ensure products are accurately labeled, displayed, and stocked on shelves.
• Regularly monitor inventory levels and assist in replenishing stock as needed.

Sales and Cash Handling:

• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Handle cash, credit cards, and other payment methods in accordance with established procedures.
• Upsell and promote additional products or accessories to enhance the customer's shopping experience.

Product Demonstrations and Instructions:

• Conduct product demonstrations to showcase the features and benefits of select medical products.
• Provide clear instructions on product usage, maintenance, and any necessary safety precautions.
• Assist customers in trying out equipment or devices and offer guidance as needed.

Store Maintenance and Organization:

• Maintain cleanliness and organization of the sales floor, shelves, and display areas.
• Ensure products are properly labeled, and price tags are visible and accurate.
• Assist with inventory management, including receiving, unpacking, and stocking merchandise.

Compliance and Safety:

• Follow all applicable regulations, policies, and guidelines related to the sale of medical products.
• Adhere to safety protocols to ensure the well-being of customers and staff.
• Stay informed about any changes in regulations or requirements related to medical retail.

Qualifications:

• Previous experience in retail, customer service, or sales is desirable.
• Knowledge of medical supplies, equipment, and healthcare products is preferred.
• Excellent communication and interpersonal skills to interact effectively with customers and team members.
• Strong problem-solving skills and the ability to provide accurate and helpful information to customers.
• Basic math skills for cash handling and sales transactions.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail in product presentation, organization, and maintaining inventory levels.
• Friendly and approachable demeanor, with a genuine desire to assist customers.
• Flexibility to work weekdays, weekends, and evenings as required.

If you are passionate about helping customers find the right medical supplies and products, join our team as a Medical Retail Associate. Apply now and contribute to providing exceptional service and support to individuals seeking medical solutions.

Job Type: Full-time

Pay: $14.50 - $15.00 per hour

Benefits:

• Paid time off

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work Location: In person

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