Job description
Coordinator for Medical Staff Division
Job Summary:
Working with the Managers of the Medical Staff Division, the Medical Staff Division Coordinator is responsible for physician performance management. The coordinator is also responsible for ensuring physician documentation for coding/billing is timely and accurate.
Duties/Responsibilities
- Physician Performance Management
- Participates in the development, implementation, and coordination of processes for service line performance management and monitoring.
- Uses clinical knowledge and judgement to perform practitioner documentation abstractions to monitor for completeness and quality within client facility EMR systems.
- Ensures access to client facility EMRs is maintained.
- With Medical Staff Division leadership, coordinates and facilitates processes of practitioner professional performance evaluations (FPPE/OPPE) for new and current licensed practitioners.
- Participates in collaboration between the Quality and Medical Staff Divisions in the organization and process improvement of performance management, including facilitation and/or participation in quality meetings as appropriate, and management of focused professional practice evaluations (FPPE).
- Collaborates with the Medical Staff Division Manager, Finance Division and RCM vendor(s) as appropriate to identify opportunities to optimize practitioner documentation.
- Practitioner Professional Development
- Coordinates physician peer auditors as part of the professional development track, assigning appropriate charts or reports for review, and ensuring timely completion and uploads to appropriate software. Ensures chart audit form is functional and up to date.
- Coordinates physician peer auditors as part of the professional development track, reviewing call schedules and facility access to appropriately notify the Rapid Response Center and visual auditing physicians when to complete visual audits. Uploads to appropriate software. Ensures visual audit form is functional and up to date.
- Training and Education
- Participates in the Medical Staff Division orientation presentation for new practitioners. Continuously assesses for related process improvement opportunities.
- Collaborates with partner facilities and internal teams to monitor and manage mandatory education assignments to ensure compliance to maintain privileges.
- Administrative
- Maintains open communication with Medical Staff Division leadership for timely issue identification and resolution.
- Maintains Key Performance Indicator (KPI) data pertaining to physician performance management and continuously assesses process for opportunities to improve performance
- Analyzes internal opportunities for improvement
- Working with the Medical Staff Division Directors and other Managers, leads internal process improvement projects
- Attends meetings as scheduled
- Other related duties as assigned
General Functions/Responsibilities:
- Organizational strategy
- Work with others within the organization to develop and maintain a strategic perspective based on marketplace and constituent needs and satisfaction.
- Assist in ensuring that the TeleSpecialists’ philosophy, mission and vision are pertinent and practiced throughout the organization.
- Assist to develop and coordinate means to seek regular input from TeleSpecialists’ key constituencies regarding the quality of programs and services.
- Assist to formulate and administer policies to ensure the integrity of both TeleSpecialists and the Medical Staff.
- Act as an internal consultant to bring attention and solutions to institutional priorities.
- Work with others within the organization to develop and maintain a strategic perspective based on marketplace and constituent needs and satisfaction.
- Management
- Maintain a climate that attracts, retains and motivates top quality personnel.
- Recruit, train, appraise, supervise, support, develop, promote and guide qualified personnel.
- Design, support and oversee cross-functional teams throughout TeleSpecialists.
- Effectively enable staff so they can act on behalf of TeleSpecialists by
- transmitting values, vision and direction
- maintaining the overall vision and mission of TeleSpecialists
- respecting and using the skills, expertise, experience and insights of others
- providing direction and resources, removing barriers and helping develop others’ skills, articulating expectations and clarifying roles and relationships
- communicating to assist others to transform information into knowledge and learning
- encouraging others to question organizational assumptions and ask strategic questions, ensuring quality decision-making
- anticipating conflicts and facilitating resolution
- engaging others in processes as well as tasks; encouraging them to use their power, practice their authority, and accept their responsibility
- modeling behavior coaching others to success.
Required Skills/Abilities
- Proficient in Microsoft Office Suite or similar software
- Excellent organizational, communication, and interpersonal skills
- Strategic thinking
- Problem Solving / Analysis
- Customer / Client focused
- Time Management
Supervision
- The Medical Staff Division Coordinator reports to the Manager of Medical Staff Division.
Education and Experience
- Associate Degree in Nursing required.
- Bachelor’s Degree in Nursing or a related field preferred.
- Minimum two years clinical experience required.
- Minimum 2 years similar experience preferred.
Physical Requirements
- Sitting at a desk and working on a computer >75% of the time
- Must be able to lift up to 15 pounds at times.
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