Duties

The incumbent is responsible for processing work order ticket requests for child services suitability background checks/investigations submitted to the Commander's Designated Entity within IMCOM Garrisons.

Submits, reviews, and tracks background check/investigation submissions for individuals who have regular and recurring contact with children, to include volunteers, contractors, and in-home child care providers/family members.

Conducts a preliminary review of background investigation questionnaires and supporting documents for accuracy and completeness and advises individuals on specific requirements. Ensures fingerprints are obtained for various state repositories based upon specific state-by-state requirements and submits to the Office of Personnel Management for processing.

Utilizes various online systems to verify completion of requirements. Creates electronic spreadsheets to track progress of background checks/investigations; identifies time lapses, inaction, completion dates, and renewal dates. Researches case status and alerts management of delays in processing, completion of investigation, or failure of employees to complete requirements. Documents background check/investigation results, conducts follow-up inquiries into any discrepancies and/or suitability issues, and notifies requesting office of flagged items and points of concern.

Assists adjudication officials in obtaining required documentation. Notifies functional managers when re-verifications are due. Notifies the PRB point of contact when derogatory information is identified and prepares background check/investigation documentation for review and evaluation.

Ensures compliance through adequate training programs, self-inspection, and periodic internal and external audits, and takes corrective action. Retrieves and compiles data for projects, studies and reports.

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A valid passport may be required for overseas travel
• Secret Clearance required
• Duty station is Fort Sam Houston

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents must be submitted with your application:
  

  • Resume

  
  Optional: Our job application (DA Form 3433) will be accepted in place of a resume.
  Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
  
  The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
  • Other Document not Listed
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action

  
  
  Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.
  
  The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.
  
  Including any of the following on your resume may result in an ineligible rating:
  Classified or government sensitive information
  Social Security Number (SSN)
  Photos of yourself
  Personal information, such as specifically mentioning your age, gender, race/national origin, etc
  Encrypted and digitally signed documents
  Illegible documents or files that cannot be opened

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2311959798. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
  
  It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).
  If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.

  Agency contact information

  Carrie Johnson

  Phone

  (210) 466-1826

  Email

  carrie.j.johnson10.naf@army.mil

  Address

  CC-NAF-W6BD20 IMCOM FMWR HQ
  DO NOT MAIL
  Fort Sam Houston, TX 78234
  US

  Next steps

  Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents