Job description
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs.
- Develop and manage new course host sites, worldwide.
- Evaluate program success by reviewing Course Director and Participant feedback, including suggestions from stakeholders, and prioritize program and course improvements based on data collected.
- Analyze and evaluate AHLS courses, instructors, and teaching methods to continuously develop strategies for improvement.
- Review applications for new AHLS course host sites to ensure that qualifications are met which includes validation of host budgets and logistics to ensure their success.
- Maintain awareness and knowledge of current trends in medical toxicology, emergency medicine, disaster medicine, paramedicine, tactical medicine, and preparedness to ensure best practices, techniques, and standards in these fields. Communicate findings to the AHLS Scientific Advisory Committee for content changes.
- Manage approximately 16 AHLS Instructor Courses, to train approximately 130 AHLS Instructors per year, as well as provide support and guidance to approximately 600 active AHLS instructors worldwide.
- Manage approximately 50 AHLS Provider Courses, to train approximately 900 AHLS Providers per year.
- Supervise and train AHLS program staff, Course Directors, and Instructors on AHLS-specific software, application of complex principles, theories, and concepts, including coaching, previewing performance, and allocating resources.
- Prepare, implement, and manage the $400,000+ per year AHLS budget, as well as proposing future capital investments.
- Negotiate licensing agreements and contracts with physician associations, military contractors, and other partners.
- Manage and maintain vendor relationships with 12+ vendors to ensure all aspects of program support needs are being met.
- Serve as IT Liaison, scout and evaluate new software and technology solutions to continually improve operations and product delivery to ensure global standards.
- Develop requirements for RFP software and a user interface to enhance international expansion, to support regional and international customization, and to adhere to European Union GDPR privacy laws.
- Develop automated systems to maximize efficiency and drive customer satisfaction without appreciable direction or supervision, with a wide latitude in determining objectives and approaches.
- Regulate and strictly adhere to continuing education standards for and reporting to the national Joint Accreditation for Interprofessional Continuing Education (JAICE, including ACCME, ANCC, ACPE, ICPE) for physicians, nurses, pharmacists, and other professionals, as well as the national Commission on Accreditation for Prehospital Continuing Education (CAPCE) for paramedics and all emergency medical services (EMS) responders.
- Serve as the Merchant Responsible person for Purchasing Card Industry (PCI) compliance, ensuring security risks are minimized across the AHLS database, website, user interface, and payment platforms.
- Develop and maintain relationships with managers and leaders, such as AHLS Regional Directors, Key Opinion Leaders (KOLs), and partnering affiliates, including hospitals, poison information centers, professional associations such as the American Academy of Clinical Toxicology (AACT), NGOs, universities, and military organizations.
- Search for new course hosts, enhancing the reach of existing course hosts, network and connect with AHLS Regional Directors, KOLs, hospitals, poison information centers, professional associations, NGOs, universities, and military organizations.
- Create marketing strategies and templates for program use.
- Plan all aspects of marketing events.
- Represent AHLS at local, regional, and international conferences.
Knowledge, Skills, and Abilities:
- Proficiency in project management software(s).
- Demonstrated ability to work effectively in a global context, with experience living, studying, or working abroad and an understanding of different cultures and business practices.
- Bachelor's degree or equivalent advanced learning attained through professional level experience required.
- Seven (7) years of related work experience, including three (3) years of managerial experience, or equivalent combination of education and work experience.
- Masters degree in Business Administration, or a related field.
- Experience working in higher education, continuing education, and with accreditation.
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