Human Resources Workforce Operations Management provides hiring support to the large, direct-care divisions of HHSC: Health and Specialty Care System (HSCS) State Supported Living Centers (SSLCs) and State Hospitals, Access and Eligibility Services (AES) State and Regional Operations and parts of the Regulatory Services Division. Hiring Specialists support managers in the screening, selection, due diligence and onboarding of new employees, and coordination of new employee orientation activities.

Under the general direction of the Workforce Operations Manager, the Hiring Specialist III performs complex human resource management work facilitating the hiring process for Access and Eligibility Services (AES), State and Regional Operations (SRO). Provides hiring support to the Hiring Specialist IV and AES managers in the posting, screening, selection and filling of vacant positions. Work involves coordination in the screening and placement of qualified applicants, and coordination of the local orientation activities for newly hired employees. Performs position control monitoring and tracking of positions and monitoring and managing position reports. Develops and maintains effective working relationships with AES program staff, Health and Human Services Human Resources staff (HHS HR), and the HHS Employee Service Center staff. Works under general supervision with moderate latitude for the use of initiative and independent judgement.

Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Reviews weekly vacancy report to determine positions to post for entry-level job requisitions using standard posting language and screening assessments. Corresponds with HHS Employee Service Center staffing specialists to finalize postings. Ensures issues or inquiries requiring immediate attention related to the job requisition information in the on-line system are appropriately addressed and refers more detailed responses to the Hiring Specialist IV and/or appropriate Hiring Manager for resolution.

Screens applications for initial screening criteria and licensure, registration and/or certification requirements. Monitors job requisitions within assigned time frames.

Schedules in person and/or virtual interviews and prepares Hiring Specialist IV to conduct interviews. Conducts job skills assessments and reference checks.

Coordinates submission of selection packets in the Centralized Accounting Payroll and Personnel System (CAPPS) Hiring Center. Corresponds and collaborates with the Hiring Specialist IV on resolving questions and/or issues with selection packets.

Coordinates the local new employee orientation (NEO) activities and conducts the NEO presentation on a rotating basis. Prepares new hire documentation. Reviews I-9 documentation, ensures completion of required new hire forms, enters new employee data in CAPPS and E-Verify.

Assists in compiling, maintaining, and processing data requests for various position control actions and position tracking reports, relating to career track promotions and equity adjustments. Completes PEBLES system requests for assigned region to ensure that employees have access to legacy automated systems.

Assists applicants with application process in-person or via telephone and email. Performs other duties as assigned including covering Hiring Specialist IV duties when needed.

Knowledge Skills Abilities:
Knowledge of human resources principles and practices related to recruitment, hiring, orientation and employment.
Knowledge of federal, state and local laws and regulations related to hiring and employment.
Knowledge of CAPPS and People Soft systems preferred.
Knowledge of agency business processes preferred.

Skill in providing excellent customer service.
Skill in assisting applicants with on-line application and hiring process.
Skill in prioritizing, scheduling, organizing and handling multiple tasks.
Skill in communicating clearly and concisely, both verbally and in writing.
Skill in using Microsoft Office programs including Word, Excel, Outlook and PowerPoint.

Ability to maintain confidentiality, model ethical behavior, and practice and promote integrity.
Ability to value and promote diversity.
Ability to explain policies and procedures to employees and applicants.
Ability to understand business process.
Ability to pay attention to important details.

Registration or Licensure Requirements:
N/A

Initial Selection Criteria:
High School Diploma or GED equivalent required.

At least three years of experience in a human resources or operational support role that involved any of the following: screening applications, scheduling and conducting interviews, posting vacant positions, completing documentation to hire new employees, or presenting information in a group setting.

Experience working at the Health and Human Services Commission is preferred.

Experience with liaising and coordinating work between organizational units.

Experience using a computer for inquiry and data entry.

Attention to detail as demonstrated by completeness of the state application.

Additional Information:
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Travel may be required for up to 10%.

Salary Note: The salary offered will follow the HHS starting salary guidelines which are typically made at or near the minimum of the salary range.

This position is located at 2520 S. Veterans Blvd. Edinburg, TX 78539 and is eligible for a hybrid work schedule of telework and in office.

This position will support Region 11 of Access and Eligibility Services, State and Regional Operations.

MOS Code:
The Texas Health and Human Services Commission is committed to hiring veterans and creating a work environment that values and retains the skills that service members bring to the job.
All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information on military occupational specialty codes, see the Military Crosswalk Guide at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 42A, YN, 0111, 3A1X1.

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.