Job description

SUMMARY:
The ideal Shared Services Temporary will work closely with the Shared Services Coordinators to assist them with duties associated with employee relations, employee performance, compensation, benefits, credentialing, and recruiting matters. This individual will be extremely motivated, driven, possess strong customer service and organizational skills.
COMPANY INFORMATION:
National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA has over 100 schools in nine states, serving more than 60,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. In fact, a majority of our schools consistently outperform their local district on the state test. According to the Center for Research Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join us. Together we impact a life.
DUTIES AND RESPONSIBILITIES:

• Conducting audits and doing report review to ensure accuracy with our HRIS.

• Technical and customer support for I9 processing.

• Background check support and process development for contracted vendors.

• Background check support for our schools

• Assisting with fingerprint transfers between our Michigan schools.

• Assist with audits of personnel files at the Service Center and school locations, including obtaining and filing missing information.

• Open and sort HR mail physically and electronically.

• Processing unemployment requests

• Assisting with personnel requests such as verifications of employment, court orders, unprofessional conduct checks, loan forgiveness, and verifications of experience

• Other duties as assigned by your manager.

QUALIFICATIONS:

• 0-3 years of experience in human resources is preferred

• Bachelor’s Degree in Human Resources or equivalent experience desired.

• Possess demonstrated mastery of Microsoft Office tools including Excel and Word.

• A high degree of professionalism, maturity, and the ability to maintain strict confidentiality.

• Excellent organizational skills utilized to prioritize workload in a fast-paced environment with changing deadlines.

• Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously.

• Strong written and verbal communication and customer service skills with a demonstrated ability to work with all levels within the organization.

• Ability to quickly learn, understand, and manage new forms systems related to benefits administration and employee data.

• Ability and comfort explaining processes and procedures to NHA employees, occasionally in a group setting.

• Ability to work in a strong team-oriented environment.

• Problem solving capabilities necessary to accomplish the duties and tasks of the position.

• Proficient keyboarding, word processing, and file maintenance skills.

National Heritage Academies is an equal opportunity employer.
Location: 3850 Broadmoor Ave SE, Grand Rapids, MI 49512

Location: 3850 Broadmoor Ave SE, Grand Rapids, MI 49512

Job Types: Full-time, Temporary

Schedule:

• Monday to Friday

Work Location: In person

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