Supervisor, Technical Operations

Full Time
Santa Rosa Beach, FL 32459
$26 - $38 an hour
Posted
Job description

Who we are:

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America’s major cities and America’s smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation.

As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

GENERAL RESPONSIBILITIES:
Provide technical direction for CATV operations so that the highest possible quality of pictures and service is maintained. Hire, train, evaluate, supervise and oversee work schedules of technical staff, as well as contracted installers.

SPECIFIC RESPONSIBILITIES:

  • Responsible for hiring, training, evaluating and supervising technical staff.
  • Troubleshoot and insure repair of cable system, make necessary system adjustments and respond to customer inquiries.
  • Ensure compliance in all systems of CLI, FCC, and OSHA performance standards.
  • Oversee new construction for adherence to technical specifications.
  • All other duties as assigned or required.

PREFERRED EXPERIENCE/SKILLS:

  • High School Diploma or equivalent required.
  • 5+ years experience as a Chief Technician with familiarity with all CATV technical jobs.
  • Advanced electronics training, including RF test equipment and transmission line theories and analytical techniques for problem solving.
  • Requires demonstrated aptitude with mechanical and electrical disciplines.
  • Valid drivers license required; satisfactory driving record without major violations.
  • Ability to work flexible work hours, including evenings, weekends and holidays as required.
  • Willing to be on call for 24 hours / 7 days a week.
  • Must possess good written and oral communication skills.
  • Working knowledge of computer applications such as Microsoft Word and Excel.
  • Must live within 30 miles of office location: 176 Commercial Pkwy, Santa Rosa Beach, FL 32459

OUR AWARDS:

Mediacom is proud to have received the following recognition: “2022 & 2021 Best Managed Companies,” “2019 Best Company for Women to Work,” “2017 Best Company for People of Color and Women to Work,” and “Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award”

Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: competitive salaries and excellent benefits including health, dental, vision, matching 401k, tuition reimbursement and plenty of room for advancement.

For immediate consideration, please submit your resume on Company Website Link above.

Mediacom Communications Corporation

The Power to Succeed

Equal Opportunity Employer M/F/D/V

Keywords: Supervisor, Technical Operations

Job Type: Full-time

Pay: $26.00 - $38.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Day shift
  • On call
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Santa Rosa Beach, FL 32459: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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