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Job Summary

Zimmer Biomet is a global medical technology leader. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

The Surgery Coordinator is a primary role that works closely with the Logistics, Inventory, and Operations teams and requires solid computer skills (excel and other SMS platforms experience a plus), inventory sourcing, heavy, strong ability to communicate and must be organized.

The Surgery Coordinator is responsible for working closely with clients in order to meet their medical device needs and provide excellent customer service. They are responsible for coordinating and ensuring the timely and accurate delivery of Zimmer Biomet orthopedic medical devices, including a comprehensive range of implants as requested by the surgeon or surgeon’s team.

Constant communication is key. Works closely with our sales team, inventory team and operations team. Coordinating with the Warehouse Clerk and Driver to deliver and retrieve all Zimmer Biomet products and utilizing satellite warehouses as needed.

(This position does not schedule surgeries.)

Principal Duties and Responsibilities

• Coordinate with staff to make sure surgery requisitions are submitted timely and accurately to ensure fulfillment and delivery of product.
• Check orders for completeness and make recommendations based on previous orders.
• Fulfill surgery requests accurately and within time constraints.
• Use Enterprise Resource Planning/Manufacturing Resource Planning software programs to loan, receive, ship, issue and monitor inventory. May also require coordination with shipping companies
• Collaborate with departments across functions: supply chain, warehouse, and operations to fulfill orders.
• Communication with internal and external components of our staff via text, e-mail and telephone to ensure surgery requisitions are submitted timely and accurately.
• Always maintain the status of inventory with ability to provide updates.
• Responsible for the return of inventory in a timely manner.
• Boxing, packing, labeling, shipping instruments, and using shipping programs as needed.
• Follow directions closely and possess ownership/responsibility for tasks.
• Develops and enhances product knowledge through training

This is not an exhaustive list of duties or functions and might not necessarily comprise of all the essential functions for purposes of the Americans with Disabilities Act.

Expected Areas of Competence

• Organizational and time management skills are essential
• Strong communication skills are essential
• Computer Skills a must – Excel, Word – SMS experience a plus
• Demonstrated knowledge to identify Zimmer products by major product groupings and familiarity with product lines of other division with training.
• Participation in departmental 24 hour emergency “on-call” assistance when necessary during emergency situations.
• Willing to be trained in multiple areas including product knowledge, clientele, required software, and teamwork of this position.

Education/Experience Requirements

• HS Diploma, G.E.D. equivalent, or equivalent experience required. (Associate's or Bachelor's Degree Preferred.)
• Experience in Supply Chain, Logistics, Information Systems, Engineering or other technical field preferred.
• Min two years’ experience in an inventory environment preferred.

Travel Requirements

< 5% overnight

Additional Information

At Zimmer Biomet, we believe in The Power of Us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. This is why we offer you a competitive rewards package that includes medical, dental, vision, life and disability insurance, wellness incentives, employee assistance programs as well as paid time off for vacation and holidays.

EOE/M/F/Vet/Disability