Technical Sales Engineer

Full Time
Santa Clara, CA
$212,500 - $292,150 a year
Posted Just posted
Job description
Company Description


This position can and will be based in any continental United States location

Our Mission

At Palo Alto Networks®, everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy, we’re here for better. We are a company built on the foundation of challenging and disrupting, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.


Job Description


Your Career

As a Technical Sales Manager (Systems Engineer) for SD-WAN, you will work with your sales partner to establish strong relationships with customers, helping them in the detection and prevention of advanced cyber attacks and breaches, and advising on which applications to deploy from the Palo Alto Networks platform. Our TSM’s bring a deep technical understanding of cybersecurity products, integrations and critical cyber threats facing our customers’ environments. You will build trust with our customers and teams, and build environments where our customers feel (and are) secure. Based on learnings from your customer base, you will provide valuable feedback and input to our product management teams on new feature requests and product improvements.

Your Impact

  • Establish yourself as a trusted advisor to prospects and customers, working with your Account Manager and the local partners within your territory
  • Architect and propose validated solutions which address the identified SD-WAN and security problems in each individual environment
  • Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
  • Ensure ongoing customer happiness, support and adoption
  • Pursue continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
  • Understand and effectively differentiate against our top competitors
  • Act as the customer advocate for any issues that require technical assistance and follow-up with the customer through resolution

Qualifications


Your Experience

  • 8+ years of work experience, ideally with relevant experience in technical Sales Engineering roles within the cybersecurity and/or networking fields
  • Advanced experience with SD-WAN architectures and providers
  • Additional technical capabilities to include a mix of the following
    • WAN technologies - MPLS, MetroE, Leased Lines, Broadband
    • Tunneling protocols - SSL/TLS, IPSec, GRE, DMVPN
    • IP Routing - BGP, OSPF, Static, Network Address Translation
    • Virtualization technologies - ESX, KVM, Xen, Microsoft preferred
    • Network security capabilities - IPS/IDS, Zone-Based Firewalls
  • Agility to work within small creative teams as well as cross-functional teams
  • Strong communication (written and verbal) and presentation skills, both internally and externally, with an ambitious attitude
  • Bachelor's degree (or higher) preferred
  • Ability to travel up to 50%

Additional Information


The Team

SASE technologies have taken center stage and Palo Alto Networks has made significant investments in best-in-class capabilities to serve our customers’ needs and win against the competition. We’ve received validation from customers and analysts that our approach is visionary and compelling.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary base salary + commission target (for sales/commissioned roles) is expected to be between $212,500/yr - $292,150/yr The offered compensation may also include restricted stock units. A description of our employee benefits may be found here.

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