Job description
Do you enjoy serving customers, mentoring others, and enacting processes to ensure customers are receiving the best possible customer service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you!
The Yard Team Lead will be responsible for the oversight of the outside customer loading process as well as greeting and assisting customers throughout the yard. The Yard Team Lead will ensure the accuracy of merchandise receipts and loadings of customer merchandise in the assigned area in accordance with company policies, practices and procedures.
- Responsible for ensuring Fleet Farm’s merchandise presentation standards are in place in the yard and surrounding work areas.
- Ensure displayed merchandise throughout store campus is seasonally relevant, properly secured and is well presented.
- Responsible for maintaining backroom locator accuracy within yard area.
- Ensure all merchandise is properly wrapped and stored in a way that will prevent it from being weather damaged.
- Effectively load correct merchandise into customers’ vehicles while following all safety guidelines.
- Ensure that the Gate Guards are knowledgeable and executing the proper verification procedures for all outside customer loadings.
- On demand, locate sale and promotional items to replenish stock during operating hours.
- Transport product throughout the facility while safely operating a forklift.
- Ensures cleanliness standards are in place in the yard and gate.
Education/Experience:
- High School Diploma or GED preferred.
- Ability to be certified to operate a forklift and other material handling devices.
- Ability to lift up to 50 lbs.
- Proven ability to lead, coach and build teammate relationships in an environment of fast change.
- Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members.
- Demonstrated ability to act decisively, implement solutions, multi-task and respond flexibly in a quickly changing environment.
- Warehouse environment can expose temperature fluctuations (hot/cold), noise, dust, and uneven walking surfaces.
- Ability to work a flexible schedule to meet the needs of the business. Including nights, weekends and holidays.
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