NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

This position will be physically located at Flagstaff Mountain Campus (FMC) and will provide support to the department’s proposed Hybrid Doctor of Physical Therapy (DPT) graduate program and the administrative faculty involved in the curriculum development for current and new programs. Currently, post-professional DPT students are enrolled at both the Phoenix Bioscience Core (PBC) campus and FMC. The Department of Physical Therapy and Athletic Training exists across both the FMC and PBC campuses. The programs offered by the department are year-round, full-time, residential graduate programs with 225 graduate students who are supported by 21 full-time faculty, 18 adjunct/part-time faculty.

Operations and Administration - 50%

• Develop and maintain a database for DPT hybrid program and course outcome data.
• Organizes electronic and paper files related to CHHS, the department and its programs, and courses as requested by Department Chair and/or Hybrid Program Director.
• Implements and follows department operation standard procedures and operations related to daily operations and travel reimbursement.
• Manages faculty searches for the Hybrid DPT Program. Informs Department Chair and Hybrid Program Director of important updates and manages the search process in accordance with applicable laws, policies, and procedures.
• Manages the coordination and communication of adjunct faculty travel and accommodations for immersion labs as a part of the Hybrid DPT Program.
• Arrange guest and adjunct faculty parking for immersion labs on respective campus(es).
• Serve as the point of contact for external (to the department) customer service inquiries. Monitor program-specific email lists. Provide excellent customer service in person, virtually, and over the phone.
• Facilitate communication among department administrators, faculty, staff and students.
• Order and maintain supplies required for DPT Hybrid class instruction and scholarship for assigned programs.
• Hosts student facing events on behalf of the Hybrid DPT program, including: student orientation, graduation, etc.

Executive Support - 25%

• Assist and support the Department Chair and Hybrid Program Directors with day-to-day scheduling, appointments, and activities.
• Assist and support the Department Chair and Hybrid Program Directors with preparing and organizing NAU, NEI, CHHS, accreditation, policy, outcomes/assessments, financial documents, files and folders.
• Serves as a liaison between the department faculty, staff and the CHHS Dean’s office.
• Prepare, organize and disseminate meeting agendas and minutes as requested by Department Chair and Hybrid Program Directors.

Course Scheduling and Programmatic Oversight - 20%

• Create the Hybrid Program master calendar of courses in conjunction with Program Director and faculty. Ensure the schedule meets degree progression requirements for enrolled students and other NAU requirements.
• Communicate the master calendar of courses to needed stakeholders in a timely manner. Coordinate with CHHS Dean’s office to ensure the enaction of the department master calendar.
• Reserve spaces for Hybrid program related activities in accordance with operating procedures of NAU.
• Modify course schedules as needed and inform supervisor of needed support.

Other - 5%

• Other duties as assigned.

• Bachelor's degree in business or field appropriate to the department.
• 2 to 4 years of relevant experience.
• A combination of related education, experience and training may be used as an equivalent to the above Minimum Requirements.
  

• Experience in administrative support in higher education.
• Experience with data base management.
• Experience in healthcare or clinical environments.

Knowledge

• Knowledge of Family Educational Rights and Privacy Act (FERPA).
• Knowledge of office and administrative practices and principles.

Skills

• Skills in prioritizing and completing multiple tasks of varying complexity and urgency in a timely and efficient manner.
• Strong interpersonal skills
• Customer service skills.
• Efficient data entry in various digital/software platforms
• Proficiency in Microsoft Office 365 software.

Abilities

• Establishes and maintains effective working relationships within and outside the department.
• Works collaboratively and efficiently with stakeholders and students to quickly resolve problems.
• Possesses problem solving, organizational, and analytical capabilities.
• Works effectively with people from a variety of diverse backgrounds.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary range begins at $41,421. Annual salary commensurate with candidate's qualifications and related experience.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

NAU will not provide any U.S. immigration support or sponsorship for this position.

May 30, 2023 at 11:59 p.m.

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

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NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.