Appointment Coordinator

Full Time
Agawam, MA 01001
$18 - $20 an hour
Posted 1 day ago
Job description

Sarat Ford Lincoln is seeking a Service Appointment Coordinator to join our team. Are you currently working as a waiter or waitress and wish you could make more money with better hours? Do you want a job where you can grow and experience endless opportunities? Are you passionate about helping customers? Do you have phone and email skills? Apply today!

Benefits:

  • Rewarding Compensation Package
  • Medical, Dental, Vision, Life and Disability
  • 401 K Plan
  • Paid vacation
  • World-class training and professional development
  • Growth opportunities for career advancement
  • Discounts on products and services
  • Flexible Work Schedule
  • Health and wellness

Responsibilities:

  • Interact with customers everyday by following up over the phone after a Service Appointment
  • Listen to the customer, answer questions, and direct customers appropriately as they request.
  • Schedule service appointments
  • Advise on recommended maintenance
  • Confirm scheduled & missed appointments
  • Respond quickly to customer phone calls and Internet leads through online scheduling.

Requirements:

  • Must have strong computer skills, including Outlook, Excel and Word
  • Must have strong customer service background
  • Past Outbound sales experiences preferred
  • Must have excellent verbal and written communication skills
  • Must be punctual and reliable
  • Must be willing to submit to a background check and drug test to employment
  • Valid license and clean driving record required

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance
  • Work from home

Experience level:

  • 1 year

Shift:

  • 8 hour shift
  • Day shift
  • Morning shift
  • No nights

Weekly day range:

  • Monday to Friday
  • No weekends

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Agawam, MA 01001: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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