Job description
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Position Title: Restaurant Team Member
Franchise Organization/Location: XX Network
Reports To: Restaurant Manager
Overview
A Dunkin Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
Follow Brand standards, recipes and systems
Follow food safety standards
Prepare food and beverages
Assemble and package orders and serve to guests
Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
Maintain a clean and organized workstation
Clean equipment and guest areas
Stocking items such as cups, lids, etc at workstation
Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
Follow speed of service standards
Serve and communicate with guests
Maintain a guest focused culture in the restaurant
Communicate effectively with managers and coworkers
Organize and maintain stock room and refrigerated areas
Education/Experience:
None
Key Competencies
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects including boxes, ice and product up to 20lbs (if applicable)
Working in a small space
3am-10am and 3pm-10pm availability
2020 DD IP Holder LLC. All rights reserved. This template is provided to Dunkin franchisees to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day to day
Brand: Dunkin Donuts
Address: 333 Milan Rd. Norwalk, OH - 44857
Property Description: 555 - Norwalk Dunkin'
Property Number: 555
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