National Bankruptcy Services (NBS), headquartered in Dallas, Texas, was founded in 1999 to deliver technology enabled, compliant bankruptcy servicing solutions to our valued colleagues in the lending and servicing industries. NBS is proud to provide proven, results-driven bankruptcy solutions to some of the country’s largest and most respected creditors.

The ideal professional candidate is looking for a dynamic career in creditor bankruptcy. NBS offers a leveraged learning environment to develop knowledge and skills that will fit all levels of experience. Individuals who are self-motivated and anxious to learn while also developing a career path will be welcomed into a dynamic fast paced environment with many opportunities. The role of the Bankruptcy Specialist II is to monitor and audit bankruptcy accounts for delinquency and advance the file as appropriate. They will also handle special monitoring bankruptcy work queues and case specific mail/correspondence. The candidate will work alongside a team of professionals dedicated to exceeding expectations and customer satisfaction.

KEY JOB DUTIES

• Monitor and complete tasks associated with active bankruptcies in both the client and company systems
• Ownership of client metrics and court deadlines for the portfolio assigned
• Contact third parties such as courts, trustees, debtor’s attorneys, or clients for assistance as needed
• Review court docket and case information via electronic case monitoring to promptly determine when attorney action is required and ensure proper handling
• Responsible for ownership of bankruptcy related functions such as Payment Change Notifications, Notice of Fees and Costs responses and Transfers of Claims
• Review, analyze, and enter debtor and trustee payment information in client system of record and company bankruptcy application
• Review accounts for preparation of Proof of Claim according to court requirements, local rules and practices
• Audit escrow, taxes, insurance, and client suspense accounts to determine status
• Complete payment reconciliation ledger and obtain appropriate supporting legal documentation such as Deeds of Trusts, Notes, and Assignments
• Contact third parties such as courts, trustees, debtor’s attorneys, or clients for assistance as needed
• Review, analyze, and enter debtor and trustee payment information in client system of record and company bankruptcy application
• Respond to routine inquiries from clients, attorneys, vendors, and internal departments regarding files assigned
• Review, analyze, and take appropriate action on all mail/correspondence relevant to client and file worked
• The above is not intended to be all-inclusive and other duties may be assigned

JOB REQUIREMENTS

• Effective organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow in a high-volume production environment
• Excellent oral, written and communication skills with ability to communicate at all levels
• Versatility, flexibility, and a willingness to work within constantly changing priorities

MINIMUM QUALIFICATIONS:

• Bachelor’s degree preferred; or High school diploma / GED with 2-4 years of Bankruptcy, Mortgage Servicing, Accounting, or other relevant work experience
• Thorough understanding of escrow, suspense, and mortgage concepts preferred

BENEFITS:

• Medical insurance plans designed to meet your needs
• Dental & Vision insurance
• Life & Disability insurance
• Flexible spending account
• Paid time off
• Nine Paid Holidays
• Employee Referral Program