Job description

About us

Founded in 1956, ALBION is one of the most successful skincare brands in the luxury beauty industry in Japan. Under ALBION’s portfolio, ALBION develops, manufactures and distributes Albion Cosmetics, Anna Sui Cosmetics, and Paul & Joe Cosmetics. We believe limited distribution, high quality products, and effective training programs are key to be an outstanding brand with loyal customers.

With headquarters located in Japan, ALBION is a global brand available mainly in Asia. ALBION is now planning to launch a new concept flagship store (café, cosmetics retail and beauty services) located in Abbot Kinney, Venice, and currently seeking a Beauty Advisor to bring this project to life and build a new store team in this location.

We are looking for a Beauty Consultant who is passionate and enthusiastic about all things beauty. The Beauty Consultant will be responsible for helping clients to select products that meet their specific needs and selling our products effectively. Beauty Advisor responsibilities include demonstrating makeup techniques, suggesting products that meet clients’ needs and informing customers about product details, like ingredients, application methods and price. To be successful in this role, you are customer-service oriented and are familiar with a wide range of beauty products.

Responsibilities:

As a representative of the brand, the person has accurate knowledge of the products, has learned basic manners, and fulfills her/his role while keeping in mind to provide service that exceeds customers' expectations.

• Greet customers upon their arrival
• Demonstrate proper use of makeup and skin care products
• Cross-sell beauty products, when appropriate (e.g. serums, body lotions and hair care products)
• Identify customer needs and recommend cosmetics and skin care products based on their preferences
• Help clients find products they’re looking for in our store
• Ensure proper presentation of products on shelves
• Explain to customers how to use products they’re interested in buying
• Advise customers on how to take care of their skin
• Inform customers on prices and special offers
• Replenish stock as needed

Requirement/ Skills

• Accurately understands the features and effects of each series and product.
• Has learned basic manners and can welcome customers with a smile.
• Pays attention to the neatness of the counter and keeps the place clean.
• Can conduct the 4-step facial trials in accordance with the ALBION method.
• Previous experience as a Beauty Advisor or similar role
• Customer service experience in retail stores is a plus
• Extensive knowledge of makeup, hair care and skin care products
• Ability to demonstrate and promote beauty products on the spot (e.g. how to apply face creams)
• Understanding of which products suit different skin types
• Excellent communication skills
• Ability to remain calm and pleasant during peak hours
• High school diploma
• Additional education in Cosmetology or relevant field is a plus

Job Type: Part-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Employee discount
• Parental leave

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends
• Weekend availability

Ability to commute/relocate:

• Venice, CA 90291: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Makeup application: 1 year (Preferred)
• Skincare beauty advisor: 1 year (Required)
• skincare: 1 year (Required)

Work Location: In person

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