Case Manager

Full Time
Houston, TX 77006
Posted Just posted
Job description

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.


Refugee Resettlement assists in helping create a home-away-from-home, we assist government-approved refugees in becoming self-sufficient through cultural orientation, job development, family reunification and resettlement.


Join the Refugee Resettlement team as the RCA Case Manager. The Refugee Cash Assistance (RCA) Case Manager is responsible for assessing client eligibility, ensuring program compliance, and providing services to eligible clients. The successful candidate will be detail oriented and have excellent organizational and multi-tasking skills.


The Expertise We're Looking For


  • High School Diploma or GED

  • One (1) year experience in an administrative setting or within refugee populations

  • Valid Texas Driver’s License


The Skills and Assets You Bring, and More


  • You demonstrate organizational and planning skills.

  • You demonstrate success in dealing with a variety of people.

  • You have the ability to handle confidential client information.

  • You have knowledge in Computer applications.

  • You have intermediate proficiency with MS Office Suite (Word, Excel)


What you Deliver


  • You determine eligibility for refugee, asylee, and others eligible clients for refugee services for RCA benefits. Collecting appropriate income information to determine clients’ eligibility for the Program. Providing program orientation. Monitor client’s program compliance in monthly basis Disbursing checks to the clients during RCA program eligibility. Evaluating program participation benefits. Creating files and maintaining organized file documentation.

  • You request checks for client direct and vendor assistance on weekly basis. Create vouchers for direct assistance and reimbursement check requests. Make copies of checks after account payable (A/P) department has created them.

  • You enter all data to RCA accurately and timely. Maintaining client’s files and assuring completeness and compliance with funding requirements. Detach vouchers on daily basis and verify accuracy.

  • You perform other duties as assigned by the Supervisor, attending meetings with other service providers, participating in staff retreats, United Way tours, agency fairs and speaking engagements, assisting with special organizational projects/events.


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Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.


The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.

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