• Assists the pharmacist in delivering high-quality pharmaceutical care, communicating information effectively
• Prepares prescriptions for dispensing by accurately entering all patient and prescription information into the pharmacy computer system
• Troubleshoots third-party rejections, communicating and resolving issues
• Accurately fills Rx paying careful attention to specific programs and regulations (ex 340B)
• Prepares prescription for dispensing by accurately filling Rx vial with correct drug and proper labels
• Orders drug inventory and supplies with professional guidance from the Pharmacist, following established procedures for 340B and retail inventory
• Maintains and files records of dispensing and receiving (invoices)
• Performs inventory control and management, including perpetual inventory counts and 340B audits as directed
• Removes or recommends removal of slow, unneeded, or outdated drugs from stock; prepares for return or disposal
• Provides excellent customer service on the phone or in person, always verifying patient identity
• Helps maintain orderly, clean environment in the department, including cleanliness of pharmacy stock and supplies
• Maintains an attitude and philosophy consistent with SWMTCHC standards
• Performs other duties as needed and directed

• Ability to prioritize work loadStrong attention to detail and problem-solving skills
• Ability to perform moderately difficult technical and clerical work
• Ability to make arithmetic calculations
• Skill in handling cash and voucher control
• Ability to meet and deal tactfully with the public
• Ability to follow oral and written instructions
• Ability to ask questions and elicit required information
• Ability to communicate and work effectively with staff and patients
• Skill in computer operations and type 40 wpm
• Ability to become proficient with pharmacy software and basic Microsoft Office programs
• Proven understanding of performing confidential work
• Excellent oral and written communication skills
• Ability to work under pressure
• Ability to work independently and as a team member

• Practices within the scope of education, training, and personal capabilities
• Maintains confidentiality
• Follows federal, state and local legal guidelines; follows license criteria when licensure applies
• Maintains HIPAA & OSHA compliance
• Reports any evidence of abuse or neglect to provider or appropriate official

Southwest Montana Community Health Center is a mission-driven, non-profit Federally Qualified Health Center (FQHC). FQHCs are community-based healthcare providers that receive funding from the Federal government to provide comprehensive primary care services in underserved areas. FQHCs provide care to all individuals, regardless of their ability to pay, and offer a sliding fee discount based on income. FQHCs must meet certain requirements to receive funding, such as providing services to medically underserved areas or populations, offering a comprehensive set of primary care services, and having a governing board that includes patients. Southwest Montana Community Health Center is a recognized National Committee for Quality Assurance (NCQA) Patient Centered Medical Home (PCMH). PCMH designation is gained by meeting certain standards set by the NCQA. These standards include providing comprehensive, coordinated care, using evidence-based practices, and engaging patients in their care. Community health centers that receive PCMH designation are recognized for providing high-quality, patient-centered care that improves health outcomes and reduces costs. PCMH is our model of primary care that emphasizes care coordination, communication, and patient engagement to improve the quality of care and patient outcomes. The PCMH model encourages providers to work as a team to coordinate and manage care for patients, provide timely access to care, and use evidence-based practices to improve outcomes. The PCMH model also emphasizes the importance of patient engagement, providing patients with the tools and resources they need to take an active role in their own health care. We opened our doors in 1986 under the name Butte-Silver Bow Primary Healthcare Clinic Inc. Our main clinic is in Butte, Montana, and we have locations in Dillon and Anaconda, Montana. We offer medical, dental, behavioral health, care management, pharmacy, and clinical pharmacy services to everyone. We accept most insurances and private-pay clients, as well as uninsured or underinsured clients. Our passion is to ensure that healthcare remains accessible and affordable to everyone. Our clinics care for more than 13,000 patients annually and employs more than 150 people in our various locations.