Job description
Senior Consultant, Organizational Design and Change Management
@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients, and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.
We’re currently hiring a Senior Consultant to support our Organizational Design and Change Management capability.
As a Senior Consultant, you will:
Act as day-to-day support to the client teams within Business Consulting. Specific tasks and responsibilities can include but are not limited to:
- Conduct primary and/or secondary research to support final client recommendations (e.g., help design electronic surveys, in-depth interviews, research to add weight to best-in-class examples and practices).
- Understand a problem at hand to conduct relevant research and synthesize findings into succinct, clear summaries and recommendations.
- Develop and maintain project plans for assigned workstreams within a client engagement, reporting status, risks, and additional opportunities to project lead.
- Create client-ready deliverables including: presentation slides, delivering work product, updating existing deliverable documents and Excel files, distilling complex ideas into simple visuals or graphics and providing cohesive recommendations based on disparate inputs.
- Build content for client communication and training programs. This includes heavy emphasis on written content, including email drafts for client communications (e.g., meeting notes and recaps) and content outlines.
- Support client presentations and meetings with note taking, agenda creation, and logistics.
- Work to take client-facing roles and lead some workstreams by directly working with clients.
Support the organization design and change management team to:
- Capture actions resulting from confidential conversations about organizational transformation, design and talent decisions.
- Support client leads with creative ideas about how best to respond to client problems. This may include: low team morale, low team resourcing, lack of clear processes and change fatigue.
- Work with the client team in brainstorms to best solve for issues with: team efficiency, team knowledge and team dynamics.
- Produce analysis materials at the conclusion of team assessment interviews and surveys. This includes memos and PowerPoint presentations.
- Build Excel spreadsheets to track organizational costs and analyze components of those costs.
- Track organizational transformation progress, including maintaining Excel sheets with total headcount and changes to cost.
- Help the client team prepare for organizational design workshops, including creating agendas and managing logistics for all workshop materials.
- Build content and approaches for change management strategies, employee engagement surveys, organizational effectiveness surveys, communications audits and stakeholder interviews.
- Develop communications strategies to meet internal communication change management goals.
- Manage inputs for status reporting throughout organizational transformations. This includes monthly progress decks required by enterprise transformation offices, and excel sheets tracking progress.
- Manage long-term content, for example updating org chart files and job descriptions.
- Develop materials and approaches to organizational training.
As a Senior Consultant you will have:
- 4 years minimum of professional experience. We prefer experience in client management, consulting, organizational design, communications, or market research.
- Bachelor’s Degree in communications, organizational design or related Business degree preferred.
Preferred Skills:
- Master’s Degree in communications, organizational design or related Business degree preferred.
- Strong presentation and communications skills
- Strong attention to detail
- Excellent problem solving
- High comfort with a fast-paced environment
- Self-directed when given ambiguous goals or objectives
- Competent in Microsoft Office suite, including comfort in PowerPoint and Excel
- Strong business acumen and analytical thinking
- Ability to travel 20%-30% of the time
Why you’ll love working here:
- Generous vacation and retirement plans
- Comprehensive health benefit
- Flexible work location
- Diverse workforce that values equality and inclusion
- Ongoing training and development opportunities
- Friendly community with lots of social events
- Participation in charity initiatives
- Employee support program
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Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Learn more about what we dohttps://www.icf.com/ and our commitment to inclusionhttps://www.icf.com/company/about/diversity-inclusion.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our
EEO & AA policy
.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.
To request an accommodation please email
icfcareercenter@icf.com
and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about
non-discrimination:
Know Your Rights
and
Pay Transparency Statement
.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:
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