Job description

Who We Are

Reality Based Group is a premiere customer experience provider that serves some of the most respected and recognizable brands in the country. Our program is rooted in over 20 years of success and is ever changing and evolving to bring a modern approach to the industry. Learn more about us at www.realitybasedgroup.com.

Who We're Looking For

We look for self motivated individuals who take the initiative to plan ahead to achieve their goals. As a Customer Experience Evaluator, your efforts directly impact the success we all share, as well as your own growth in the company as we strive to promote from within.

What Customer Experience Evaluators Do

After collaborating with our route schedulers, you will candidly capture footage and record information of our clients' customer experience along an expertly planned route of businesses. The footage is then uploaded to our QA team in Austin, TX to be edited and seen by our clients from the store to executive level.

You -

• Own or can purchase a digital video recorder and button camera
• Are savvy with your laptop and your smart phone
• Possess file management skill
• Enjoy traveling and being on the road
• Have an entrepreneurial mindset
• Can overcome obstacles with creative thinking
• Are self-motivated and thrive working remotely
• Have excellent attention to detail

The Assignment -

• Travel to our local clients' businesses and film your experience
• Follow the guidelines provided for each shop
• Handle camera equipment with care to capture quality footage
• Fill out a short survey after shops are completed
• Label all video files correctly

Job Type: Full-time

Pay: $22.00 per hour

Schedule:

• Monday to Friday
• Self-determined schedule
• Weekend availability

Work Location: On the road

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