Customer Service Representative

Full Time
Richmond, VA
$15 - $18 an hour
Posted Today
Job description

Achilles Foot and Ankle Center is hiring a Medical Receptionist to join their healthcare team. They aim to deliver high-quality foot and ankle care in a welcoming environment. The role may involve overtime, which will be compensated, and reliable transportation is required for potential travel between offices.

The job requires thorough documentation using technology such as computers and tablets. Organizational skills are vital as the receptionist will update patient information, prepare internal documents, and manage them. Multitasking is necessary to handle front desk operations, appointment scheduling, and phone inquiries.

The position also entails discussing financial matters with patients, including explaining insurance benefits, collecting payments like copays and fees, and managing balances. Effective customer service and communication skills are essential.

Achilles Foot and Ankle Center is hiring a Medical Receptionist to join their healthcare team. They aim to deliver high-quality foot and ankle care in a welcoming environment. The role may involve overtime, which will be compensated, and reliable transportation is required for potential travel between offices.

The job requires thorough documentation using technology such as computers and tablets. Organizational skills are vital as the receptionist will update patient information, prepare internal documents, and manage them. Multitasking is necessary to handle front desk operations, appointment scheduling, and phone inquiries.

The position also entails discussing financial matters with patients, including explaining insurance benefits, collecting payments like copays and fees, and managing balances. Effective customer service and communication skills are essential.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Vision insurance

Experience level:

  • 3 years

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Richmond, VA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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