Customer Service Representative
Job description
Senator Jon Ossoff (D-GA) seeks a Constituent Services Representative in his Atlanta office. Duties include providing exceptional customer service and casework management to constituents, working with congressional liaisons at federal agencies to address and resolve a high volume of cases across Georgia. This position requires previous professional experience in customer service, social services, and/or casework. Qualified candidates will demonstrate knowledge, skills, and experience in customer service; excellent verbal and written communications skills; exceptional organization and project management; and the ability to exercise good judgment and discretion. Proficiency in Spanish (both written and verbal) is strongly preferred. The starting annual salary for this position is $55,000 with eligibility for Senate benefits.
Interested applicants should email a resume, cover letter, and three professional references to jobs@ossoff.senate.gov indicating the job referral number and “Constituent Services Representative” in the subject line. Incomplete applications will not be considered. No calls or drop bys, please. The Office is an equal employment opportunity employer and does not discriminate on the bases of race, color, religion, national origin, disability, age, uniformed service, genetic information, sex, sexual orientation, gender identity or gender expression. Applicants with disabilities who require reasonable accommodation to participate effectively in the application or hiring processes are encouraged to request an accommodation at any time during those processes. Requests for accommodation should be directed to jobs@ossoff.senate.gov.
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