Job description

PRIMARY OBJECTIVE:

The Crocker Art Museum brings people together and connects them in unexpected ways with art, ideas, each other, and the world around them. We value the diversity individuals and the perspectives, insights, and values they bring to the workplace. This position helps fulfil this by performing data entry tasks for the Development Department, and providing excellent customer service to Museum members, donors, and visitors.

RESPONSIBILITIES AND DUTIES:

Specific duties include, but are not limited to, the following:

• Enter daily membership and other development gift transactions into the donor database.
• Enter and update biographical and address information, member and development event attendance, and other database coding to maintain database accuracy.
• Answer incoming phone calls and emails for the Development Department, to assist with sales and general inquiries.
• Send payment reminders, invoices, and renewal letters.
• Create and mail acknowledgement letters for all gifts.
• Prepare department mailings.
• Assist in the fulfillment of membership benefits.
• Sell memberships at onsite and external events, including some evenings and weekends.
• Have a complete understanding of Museum activities and products to effectively communicate this information to members.
• Other duties as assigned.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 35 lbs.

SKILLS AND EXPERIENCE:

• Ability to communicate clearly and effectively with members, visitors, volunteers, vendors, etc. in written and verbal form.
• Intellectual curiosity and problem-solving ability.
• Demonstrated ability to work effectively in teams and across departments
• Proven ability to handle confidential information with discretion and diplomatic skills.
• Proficiency with Microsoft Office Suite, Windows, and basic PC usage.
• 1-2 years office or non-profit experience preferred.
• Ability to quickly and accurately perform data entry.
• Prior database is preferred.
• Excellent customer service skills and experience.
• Positive attitude and willingness to work as part of a team.

· Weekend and evening work may be required.

INSTITUTIONAL RESPONSIBILITIES:

• Support the Museum’s mission, vision, values, strategic plan and institutional DEAI initiatives.

• Commit to a positive organizational culture based on mutual respect, cooperation, and openness to other’s perspectives.

• Remember you are a representative of the Crocker.

FISCAL RESPONSIBILITIES:

• Take care to use Crocker resources responsibly.

MANAGERIAL RESPONSIBILITIES:

This position has no direct reports.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 35 lbs.

EQUAL OPPORTUNITY EMPLOYER

Crocker Art Museum strives to comply with all applicable laws prohibiting discrimination, and is an equal opportunity employer. The Museum makes employment decisions on the basis of merit and business need in order to have the best available person in each job. The Museum has a “zero-tolerance” policy prohibiting discrimination based on race, color, religious creed, gender, genetic characteristics, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Any such discrimination is prohibited.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:

• Proof of vaccination status on your first day.

Ability to commute/relocate:

• Sacramento, CA 95814: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Work Location: One location

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