Job description

Safeway, Inc. Seattle Division

Job Title: Floral Clerk Reports to: Floral Supervisor Salaried or Hourly: Hourly Job Code: 000730, 100581 Department: Produce Date: March 2015

Position Purpose: Provides fast, friendly, personalized customer service in the floral department. Maintains and waters floral department products. Assists customers with special orders.

Key Responsibilities & Accountabilities:

· Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s philosophy of personalized service in the floral department.

· Takes special orders from customers by telephone or in person.

· May order balloons, helium tanks, plants, flowers, accessories and supplies. Ensures product freshness and selection. Monitors and responds to special occasion merchandising requirements, sales trends, ad or seasonal promotions, and customer feedback.

· Performs receiving duties including breaking down loads, verifying orders against invoice, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Properly conditions and handles all indoor and outdoor plants, shrubs and flowers. Follows proper processing procedures for all cut flowers.

· Decorates plants. Makes bows and balloons. Prepares bouquets.

· Controls shrink and cost. Prevents the sale of product that does not meet standards.

· Complies with all workplace safety rules and regulations. Ensures proper signing and pricing.

· Performs periodic inventories. Processes administrative paperwork and maintains accurate department records.

Job Types: Full-time, Part-time

Pay: $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Work Location: In person

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