Front Desk Agent, Seasonal - Hotel Zachary
Full Time
Chicago, IL 60613
Posted
Job description
Property Info
Position Info
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.
Inspired by Zachary Taylor Davis — legendary Chicagoan and the world-renowned 1914 architect behind Wrigley Field — Hotel Zachary blends new and old, refined and comfortable, unique and familiar, all at once. A boutique hotel in the heart of the iconic Wrigleyville neighborhood, it’s an authentic experience that brings Davis’ vision to life in thoughtful and surprising ways. Just minutes from downtown Chicago and Lake Michigan, surrounded by unique shopping, dining and live music destinations, Hotel Zachary is the perfect home base for baseball fans, business travelers, curious vacationers and in-the-know locals. An unforgettable stay awaits.
Position Info
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.
QUALIFICATIONS:
- Prior cash handling experience necessary
- Computer skills required
- High School diploma or equivalent
- Ability to communicate effectively with the public and other Team Members
- Read, write and speak English fluently
About Us
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Three Tiers of Medical Coverage
- 24/7 Healthcare Concierge
- 24/7 Teledoc service
- Maternity Program
- Cancer Program
- Free Maintenance Medications
- Vision Insurance
- Dental Insurance
- Company Paid Life Insurance, Long Term Disability, and Short Term Disability
- Life Insurance Buy Ups
- Short Term Disability Buy-Up
- Critical Illness
- Accident Insurance
- Hospital Indemnity
- Home and Auto insurance
- Legal Assistance
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- EAP Program
- Emergency Travel Assistance
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
- Team Member Service Awards
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
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