Job description

Are you ready to join a team that's revolutionizing the healthcare industry? Do you want to be part of a clinic that's changing lives and putting smiles on peoples faces?

If you're a customer service superstar with a passion for helping others, we want you to join our team as a Front Desk Receptionist!

As the Front Desk Receptionist at our fast-paced clinic, you will play a critical role in providing excellent customer service to our patients. As the first point of contact for all of our patients, you will be the person in charge of making memorable experiences for our patients, greeting them with enthusiasm, and making sure they feel appreciated from the moment they walk in the door. You will use your exceptional multitasking skills to schedule appointments, minimize wait times, and keep a close pulse on both patients and doctors.

With competitive pay and opportunities for growth, it's the perfect opportunity for someone looking to kick-start their careers in a fun and dynamic environment.

Responsibilities:

• Provide excellent customer service to all patients by creating a warm, welcoming, and memorable experience.
• Manage appointments seamlessly and promptly respond to patient messages to ensure patient satisfaction.
• Use exceptional problem-solving skills to navigate and solve issues while maintaining a calm, composed demeanor under pressure.
• Schedule doctors' appointments productively and minimize scheduling errors.
• Ensure that patients are consistently attending their appointments and are finishing their care on time.
• Build positive relationships with patients and resolve issues quickly and effectively to eliminate customer service issues.
• Organize the flow of the office to ensure that all appointments, paperwork, and communications are completed in a timely manner.

Qualifications:

• A high school diploma or equivalent
• Proven experience as a receptionist or in a similar role
• Excellent organizational and multi-tasking skill to pay attention to detail while working in fast-paced environment
• Strong interpersonal skills and the ability to build positive relationships with patients
• Ability to handle and resolve conflicts effectively
• Incredible communication skills when working with both patients, and doctors.
• Ability to interpret and respond appropriately to non-verbal cues and social situations

About Intero Chiropractic

Intero Chiropractic is on a mission to revolutionize healthcare and raise the bar for chiropractic care. Our innovative and scientific approach to eliminating pain sets us apart from the rest. We're not afraid to take on even the toughest cases, and we've earned a reputation for delivering results where others have failed.

Where we’re going: To fulfill our vision of elevating the standard of chiropractic, we have currently started an information product business to teach other doctors and students this unique approach, are currently in the process of opening up a training facility, and our founder is currently authoring a book on our approach.

Our Core Values:

• Do What you Say
• Patients First
• Win As A Team
• Humble yet Confident
• Set a High Standard for Everything
• Learner's Heart

Want to learn more about our story? Watch this inspiring video: https://youtu.be/Zc3ER5YU56U

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Pleasanton, CA 94588: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What attracted you most to apply for this position?
• Do you have any commitments coming up that would prevent you from working a full time Monday - Friday schedule?

Work Location: In person

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