Job description

Do you consider yourself to be the best at your job? Are you looking to work for the most exciting new job in Branson? If so we are looking for you to join our team!

Primary mission:

This position will be responsible for helping housekeeping in maintaining the cleanliness/sanitation of guest rooms, and all assigned areas. He/she is also responsible for delivering items to guest rooms (irons, towels, extra pillows, etc). This associate will handle daily cleaning and sanitation of the guest rooms, and public areas.

SCOPE OF WORK + TEAM

• Reports to the Facilities Manager and Housekeeping Inspector
• Supports the Housekeeping team

RESPONSIBILITIES

• Ability to walk, kneel, stoop, and stand for entire shift while cleaning and servicing guest rooms and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects.
• Strip beds, remove soiled linen, terry and trash from guestrooms and take to the appropriate locations in the prescribed manner.
• Check under beds and sofas for debris, clean bedroom/closet area, and make beds in the prescribed manner.
• Vacuum, sweep and mop floors to ensure guest room areas, balconies and hallways are free from debris
• Dust furniture/lamps/headboards/pictures/planters/chimney/chimney floor, clean kitchen counters/cabinets/drawers/refrigerators in the prescribed manner.
• Clean bathroom counters, floors, showers/tub in the prescribed manner.
• Report any missing/found articles, damage or maintenance problems to the Housekeeping Supervisor.
• Receive assigned section, keys, supplies and any priority requests from the Housekeeping Supervisor.
• Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates.
• Report all guest issues and complaints to management.
• Adapt to workload based on hotel occupancy.
• Multitask, organize and prioritize tasks on an hourly and daily basis.
• Work well with others in a team environment.
• Work well under time constraint- clear thinking and remaining calm.
• Perform job duties with attention to detail, speed and efficiency.
• Follow directions effectively.
• Work with minimal supervision.
• Maintain confidentiality of guest and hotel information

EXPERIENCE:

• Prior Experience:1+ experience in hospitality preferred or equivalent establishment (required)
• Subject Expertise:Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.

Report any unusual occurrences and/or request to Supervisor.Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.Must be service oriented with excellent customer service and sales skillsMust be able to effectively communicate to guests, management, and coworkers and read, write and understand the English languageMust be energetic and outgoingMust possess excellent interpersonal and organizational skillsMust be able to follow directions with attention to detail, speed and accuracyMust be a team player with the ability to work under minimal supervisionMust be able to multi-task in a fast-paced work environmentMust be able to exercise confidentiality and discretion.OTHER EXPECTATIONS:

• Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.

Benefits:

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full Time Benefits

• Competitive Base Salary
• PTO
• Costco/Sams Membership
• Holiday Pay

Additional Per Position

• Employee Rates at all of Springboard Hospitalitys 35+ Hotels

Springboard Hospitality Core Values:

• CONNECTED. We are plugged into people, technology and the cutting edge of culture.
• INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
• COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
• PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
• DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.
• We are a EOE and Drug Free Work environment

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Paid time off

Shift:

• Day shift
• No nights

Ability to commute/relocate:

• Branson, MO 65616: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 3 years (Preferred)

Work Location: In person

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