Job description

What You’ll Do:
As a Leasing Consultant, you’ll be responsible for all aspects of leasing production at your property and provide top notch service for the day to day needs of our valued residents. This is a full-time, non-exempt position reporting to the Property Manager.

Where You’ll Work:
The Flats at Douglas is located near the historic Old Orchard District of Toledo and is a 504-unit community that sits on 40 acres of beautifully manicured grounds near the University of Toledo, Promedica Health Systems, Chrysler, and other leading area employers. The Flats features 1-, 2-, and 3-bedroom floorplans, espresso cabinets, natural quartz countertops, vinyl-plank flooring, stainless-steel appliances, custom two-tone paint. Community amenities include a 24-hour fitness center, business center, coffee bar, courtyards, dog park, and playground.

Job Responsibilities:

• Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager.
• Ensure all lead information is entered, accurate and complete within Onesite.
• Ensure that all rental inquiries online, in person, or over the phone are responded to quickly and effectively.
• Ensure all prospects are followed up with through via phone, email or letter within 24 hours.
• Warm call prospects as needed.
• Meet, greet & provide tours to leasing prospects.
• Ensure an in-depth understanding of site leasing trends, traffic patterns and product availability and how that relates to sales and closing process.
• Ensure all models, office and clubhouse areas, common areas and the “tour route” are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party.
• Properly close the leasing process by asking for the sale.
• Participate in marketing and outreach efforts.
• Assist with the planning and hosting of resident events.
• Effectively manage the community waitlist and communicate with prospects as changes occur.
• Ensure the proper execution of all screening procedures.
• Ensure the proper preparation and execution of the lease agreement and related move-in paperwork.
• Ensure the proper collection of all funds and move-in related fees.
• Provide support and assistance to all customer service efforts at the community.
• Write up and file service requests from residents upon receipt.
• Completes other tasks as directed and assigned.

Required Qualifications:

• High school diploma or equivalent.
• Ability to read and write English fluently.
• Computer literacy required.
• Previous leasing and/or sales experience strongly preferred. Experience in conventional multi-family housing preferred.
• Previous experience with property management software such as OneSite or Yieldstar preferred.

Coastal Ridge is an Equal Opportunity Employer. For more information on our company culture and benefits visit coastalridge.com/our-culture

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Toledo, OH 43606: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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