Working Title: Public Access & Engagement Technician (AA23150)
Job Class: Library Technician
Agency: Minnesota State Unviersity, Mankato

• Who May Apply: Open to all qualified job seekers
• Date Posted: 05/09/2023
• Closing Date: 05/23/2023
• Hiring Agency/Seniority Unit: MN St Colleges & Universities / Mankato State Univ-AFSCME
• Division/Unit: MnSCU Mankato SU / MnSCU MAN Classified I-N
• Appointment Type: Unlimited, Full-time
• Work Shift/Work Hours: 8:00 AM - 4:30 PM
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $19.08 - $26.52 / hourly; $39,839 - $55,373 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 207 - Technical/AFSCME
• Work Area: Library Services
• Location: Mankato
• FLSA Status: Nonexempt
• Telework Eligible: Yes - Up to 40% of the time. Based on the essential functions of this positions, MMB Policy # 1422, and University policies relating to flexible work, this position is eligible for Telework: A position with a work arrangement that allows an employee to perform work on a regular basis at a telework location that is not the employee's permanent/principal work location.
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

This position is a member of the Public Access Team (PAT) that provides direct access and circulation services to patrons in Memorial Library, maintains patron records, and maintains collections. This position assists with training, scheduling, and supervising student assistants assigned to Access Services. This position also provides direct user assistance and assists with collection maintenance. This position may serve as the circulation services supervisor on duty during all or part of a shift. Additional responsibilities include assisting with student and community outreach and engagement for Library Services as well as assisting with assessment activities as appropriate. This position also takes the lead on training for student assistants assigned to Library & Learning. This position reports to the Director of Library Operations and Access Services (DLOAS). Outreach and assessment responsibilities may be guided by committees or other librarv groups in coordination with the DLOAS.

Minimum Qualifications

Knowledge of:

• Library classification system(s) and standard library reference tools sufficient to assist clients in locating materials and conducting research.

Ability to:

• Apply and support detailed coding or cataloging systems sufficient to create tracking for new print and non-print library acquisitions and locate and replace existing materials.

• Operate personal computers, use various software and web-based applications, and other office equipment sufficient to locate catalog information, word-process documents, complete forms, and prepare reports.

• Communicate effectively orally and in writing sufficient to determine and respond to the informational needs of clients of varied educational levels and backgrounds; to train, direct and evaluate work of student clerical staff; and to assist the professional library staff to maintain the library collection according to library policy and procedures.

Preferred Qualifications

• Demonstrated commitment to fostering a diverse working and learning environment.

• Ability to work independently and in cooperation with other staff members.

• Flexibility and willingness to adapt to changing priorities and changing procedures.

• Close attention to detail with minimal error rate.

• Ability to work within established policies and procedures to recognize problems or exceptions.

• Knowledge of web accessibility and user experience practices.

• Ability to work with a diverse clientele.

• Ability to embrace changes in technology, campus resources and personnel, and the adjustment of priorities and responsibilities and to integrate changes into current procedures and operations.

• Demonstrated ability to take necessary actions in trouble-shooting problems and refer to the appropriate party when needed.

• Experience collaborating as a member of a team.

• Knowledge of the policies and procedures of Memorial Library and the locations of services throughout campus.

• Knowledge of Aleph Circulation and MnP ALS system is requested to perform assigned functions and to resolve problems.

Physical Requirements

• Bend, reach overhead, and lift items weighing up to 50 lbs.

• Push and pull carts of books and library materials that may weigh up to 200 lbs.

Additional Requirements

In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.

Work safely at all times, which includes but is not limited to, participating in and completing all required safety trainings, as well as performing all job tasks in accordance with Minnesota State University, Mankato policies and procedures utilizing appropriate tools, equipment and personal protective equipment.

The Minnesota State University, Mankato Annual Security and Fire Safety Report is available for your review. This report is required by federal law and contains policy statements and crime statistics for the University. The policy statements address the school's policies, procedures and programs concerning safety and security. Three years' worth of statistics are included for certain types of crimes that were reported to have occurred on-campus, or in other University affiliated locations. This report is available online at https://www.mnsu.edu/university-life/health-and-safety/university-security/personal-safety-and-alerts/annual-security-and-fire-safety-report/. You may also request a paper copy from University Security at 507-389-2111, or by emailing security@mnsu.edu.

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Sarith Phan at sarith.phan@mnsu.edu or 507-389-1042.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Sarith Phan at sarith.phan@mnsu.edu.

About Minnesota State University, Mankato

More than 1600 talented faculty, staff, and 1600 student employees with a wide variety of skills and backgrounds, support university operations every day. Our faculty and staff enjoy excellent benefits, a team environment and challenging careers. As an affirmative action/equal opportunity institution, we are committed to supporting the continued growth of our diverse community.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. We also take the opportunity to recognize that we live, work, and learn in the homeland of the Dakota people, whose language frames our name - Minnesota State University, Mankato.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.