Job description

Front Desk Medical Receptionist
Gastroenterology Associates of Gainesville P.C. is seeking to add a friendly, organized individual to our medical receptionist team. In this position an applicant can expect to greet and assist patients, schedule appointments, verify insurance, collect payments, and prepare patient charts. A candidate for this position must be able to travel between all office locations. Our practice has five locations these include Braselton, Dawsonville, Demorest, Clayton and Gainesville. This position will predominantly be based out of the Gainesville location.

Hours: Monday-Thursday 8:00am-5:00pm
Friday: 8:00am-12:00pm
*36 hour work week

Education: High School Diploma or GED

Responsibilities:
Duties include but are not limited to:

• Greets patients, vendors, visitors and others in a polite, professional, prompt and helpful manner
• Checks patients in/out in a timely manner
• Validates patient demographics and insurance information to ensure patient information is complete and accurate
• Provides required forms to patients for completion and updates according to company guidelines
• Scans completed documentation into patient’s electronic medical record daily
• Verifies insurance benefits, obtains patient referrals as required by managed care plans
• Answers multiple phone line system
• Responds to patient messages in a timely and effective manner
• Completes monthly recall list
• Maintains clean and orderly work space/waiting area to ensure proper patient flow
• Collects co-payments and outstanding balances
• Closes batches and balances monies at end of day
• Reports no show appointments, recall list and other assigned daily task completion to Supervisor
• Cross trains in multiple office positions
• Other special projects as assigned by Supervisor or Manager
• Travels to multiple satellite offices as assigned by Supervisor and Manger
• Maintains strictest confidentiality according to HIPAA compliance with regards to patient information

Additional Skills and Experience:

• Excellent communication and problem solving skills in a faced paced work environment
• Possesses a compassionate and professional attitude to assist ill patients
• Ability to multi-task in order to communicate and complete task as assigned by Supervisor
• Computer literate able to operate All scripts and multiple Microsoft Office applications.
• Implement policies and procedures as outlined in company protocols
• Team oriented attitude to complete individual and team goals
• Stand/work on his/her feet for 7-8 hours a day and view computer screens for long periods of time.

Preferred Qualifications:

• One or more years of experience in a customer service setting
• At least 6 months of experience in a medical office setting
• Prior knowledge of Electronic Medical Records (EMR) and Practice Management system experience

Language:

• Bilingual (oral and written) in Spanish, preferred

Drug Free Workplace:

Extensive criminal background check, reference check and drug screen will be performed

Equal Opportunity Employer:
Gastroenterology Associates of Gainesville, P.C. is an equal opportunity employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Work Location: In person

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