Position
Office Clerk (Part-Time)

Our Mission
To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive

Our Vision
All youth grow up to lead fulfilling lives fueled by their passions, talents, and a love of learning

Our Core Values
Curiosity, Respect, Ownership, Ganas, Unity, Equity

Organization Overview

At the Boys & Girls Clubs of the Peninsula (BGCP), our business is changing lives. We are a vibrant, entrepreneurial, nonprofit organization in the heart of Silicon Valley that is committed to empowering the youth in our community with equitable access to social, academic, and career opportunities to thrive. We partner with schools and the community to ensure students from low-income neighborhoods graduate from high school, are ready for college and a career so they can lead fulfilling lives fueled by their passions, talents, and a love of learning.

We have grown steadily over the past 20 years to become the largest expanded learning time organization in San Mateo County, sites in East Palo Alto, Menlo Park, Redwood City, South San Francisco, Daly City and San Mateo. Our 24 program locations serve nearly 3,500 students countywide and are made possible with a $28 million organizational budget and through the talents of a 300-employee strong workforce that keeps growing.

Position Overview:

As Office Clerk, you will work collaboratively with the on-site leadership team and program staff at our Redwood City Clubhouse where we provide academic support and enrichment offerings to k-5th students. You will provide office, administrative, and logistical support to ensure our program can run in an efficient and safe manner.

Employment Status: Part-Time, 25-28 hours per week
Expected Work Hours: Monday-Friday from 2:30 PM-8:00 PM

Compensation: $21.00 - $29.00 per hour (DOE)

Location:Redwood City Clubhouse

What will you do?

Administrative & Site Management

• Manage the BGCP office and associated operations during program hours
• Greet, monitor, and track all members and visitors on site, including parents and volunteers
• Manage student sign-in and sign-out process
• Answer all phone calls and return messages in a timely manner
• Manage office, first aid, and program supply inventories
• Ensure that the office is neat and organized and fosters physical and emotional safety and customer service
• Create a positive work atmosphere and foster teamwork and constructive exchange of ideas with peers
• Manage daily snack and lunch processes (if applicable)
• Participate in planning and executing special events as needed (if applicable)
• Undertake other duties as assigned

Enrollment, Attendance, & Data Management

• Manage site enrollment and daily attendance
• Enter all enrollment data in Salesforce, BGCP’s database
• Generate and communicate attendance and membership reports for site leadership staff and to meet ASES reporting requirements

Student, Parent, & Outside Partner Relationships

• Build positive relationships with students in the program
• Support and maintain BGCP behavior standards and discipline policies
• Set high expectations for students and demand compliance
• Supervise youth if asked to, either in the office or as coverage for a classroom instructor
• Communicate with students and families regarding enrollment and attendance issues
• Greet and welcome parents into the program on a daily basis
• Communicate and disperse information about upcoming events and activities to members, families, and the public. Ensure that all information posted and dispersed is up-to-date and accurate.
• Maintain positive relationships with all staff, students, volunteers, outside partners, as well as all visitors.

Benefits (must work a minimum of 20 hours per week to be eligible)

• Paid Sick Leave (after 30 days)
• Eligible to company-provided medical, dental and vision health benefits (after 90 days)
• Eligible to participate in 401(k) retirement plan (after 90 days) and receive employer 401(k) match of 3% pay (after 1 year)
• Eligible to receive holiday pay on all BGCP-observed holidays (after 1 year)
• Eligible for tuition reimbursement after 6 months of consecutive employment
• Other employee perks and discounts!
• On-going coaching including quarterly staff training and opportunities for professional development
• Making our community a great place for all youth to grow up: priceless

Onboarding Process - All requirements under the onboarding process will be covered by BGCP

• Vaccinated against COVID (unless a religious or medical exception applies)
• Complete LiveScan background check
• TB test
• Mandated Reporter Training
• Sexual Harassment Training

What qualifications and requirements are needed?

• Spanish fluency is strongly preferred
• Commitment to BGCP’s mission and vision and working with youth
• Experience working with diverse youth and communities of color
• Keen attention to detail and ability to create systems for efficiency and effectiveness
• Maturity and strong communication skills
• Energy, leadership skills, strong initiative, ability to motivate through positive reinforcement
• Positive attitude, team player, strong customer service orientation
• Administrative experience with an excellent knowledge of standard office practices