Job Description:

The Referral Specialist is responsible to execute patient referrals as indicated by physicians, seek authorization as required by individual insurances and notify patients.

As a Patient Referral Coordinator, you need to know how to:

• Promote mission, vision and values of Intermountain Health

• Express thoughts clearly and concisely (verbal and written)

• Self-Direct; motivate and function successfully in a team environment

• Comply with safety and infection control procedures as established within the office

• Obtain scheduling and/or referral request from physician

• Verify insurance coverage or lack thereof for patient

• Chose location of procedure from approved list

• Contact procedure location and schedule appointment for patient.

• Complete procedure paperwork, including copies, and fax to procedure location.

• Contact patient regarding procedure information and give name, location, telephone number of specialist.

• Return procedure paperwork to file or physician depending on appropriate paperwork completed.

• Complete referral paperwork, including copies, and fax to specialist office.

• Contact patient regarding referral information and give name, location, telephone number of specialist.

• Return referral to physician for signature of completion.

Minimum Qualifications

• High school diploma or GED equivalent

• 2 years’ experience in outpatient clinic, healthcare environment or other clerical position

Preferred Qualifications

• Experience with PC software applications in word processing, , Word, Excel

Physical Requirements:

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.

• Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.

• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.

• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment.

• Typically includes items of varying weights, up to and including heavy items.

Location:

Lutheran Medical Center

Work City:

Wheat Ridge

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$16.00 - $27.42

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers , and for our Colorado, Montana, and Kansas based caregivers our commitment to diversity, equity, and inclusion .