Residential Coordinator
Job description
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
The Muriel Wright Recovery Center CRT is a 15-bed, voluntary crisis residential treatment center on Santa Clara County’s Muriel Wright behavioral health campus in San Jose, California. The CRT is co-located on the same campus as the Substance Use Treatment Services (SUTS) program. The program was created as an alternative to and diversion from Emergency Psychiatric Services (EPS), acute psychiatric hospitalization, and incarceration. The CRT will serve a co-ed population with 90% male and 10% female census predicted; all referrals will be persons with justice-involved mental health status. The average length of stay for this program is 14-21 days. The Muriel Wright Recovery Center CRT program is under contract with Santa Clara County Behavioral Health Services Department.
Shifts Available:
Full Time; NOC; Tuesday - Saturday
Short Hour .4; AM; Sunday and Monday
Short Hour .4; PM; Sunday and Monday
Short Hour .4; NOC; Sunday and Monday
Wage range $24.37 - $34.37 – Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
The Residential Coordinator provides services to members served, both on an individual and group basis.
ESSENTIAL FUNCTIONS
- Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
- Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care
- Establishes and maintains a therapeutic relationship with members served
- Attend all pre-authorization meetings and interviews with members served
- Attends and participates in members served meetings and groups
- Coordinates and provides treatment services as assigned, including:
2. Coordinating and monitoring daily activities
3. Coordinating members served special activities
4. Conduct initial orientation
- Leads and co-leads therapeutic groups
- Participates in the development of the Master Treatment Plan
- Completes incident reports and forwards to Administrator in compliance with established policies and procedures
- Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions
- Reviews and implements service plans
- Actively participates and facilitates in team meetings and service planning meetings
- Demonstrates knowledge of management of assaultive behavior techniques
- Report changes in members served income immediately
- Track and report outcome data
- Notifies appropriate agencies of any known or observed incidents of abuse
- Observes, records and reports members served social, ADL and psychiatric behavior
- Completes the service plan, including assessing the members served educational and vocational needs
- Demonstrates knowledge and proper use of equipment and supplies, including:
2. Maintaining order and cleanliness in the Activity Rooms
3. Monitoring the upkeep and safety of equipment and supplies
- Promotes and assists members served in developing self-help skills
- Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Position requires transporting Members in program van (acceptable driving record)
Required:
- One (1) year of experience in a psychiatric setting
- A B.S./B.A. or M.S./M.A. in Occupational, Recreational, Music, Dance, Drama or Art Therapy or Vocational Counseling or related fields
- Valid California Class B driver’s license
- Must be at least 18 years of age
- Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
- All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, bend, twist, reach and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, push, pull and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive and be exposed to uneven walking ground.
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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