Job description

About us

Orangetheory Fitness Memphis, Olive Branch, Germantown is a small business in Memphis, TN. We are social, fun and customer-centric.

Our work environment includes:

• Flexible working hours
• Company perks
• Lively atmosphere

Full Job Description

The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership and retail sales, maximizing workout traffic, and maintaining premium customer service levels.

JOB DUTIES INCLUDE:

* Establishes and maintains an effective referral program

* Maintains accurate records using established OTF sales systems.

* Conducts telephone inquiries/follow up calls/customer care calls

* Leads OTF studio previews with prospects and/or fitness program holders

* Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio

* Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities

* Must be able to participate in 1-2 OTF scheduled workouts per week

* Responds immediately to member requests, inquiries and concerns.

JOB QUALIFICATIONS:

- Excellent customer service skills

- Solid verbal and written communication skills required

- Able to multi-task and excel in a busy environment.

- Functional computer skills required

– MS Office basic programs (word, excel), Internet, Basic computer program software use

- High school diploma required.

- Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)

- Flexible to work day, evening and/or weekend hours as needed

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Supplemental pay types:

• Commission pay

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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