Location: Ideal candidate would be located in Central Wisconsin

Why Astrea? We are a division of CCI Systems, Inc., an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our business is focused on bringing High-speed Internet, TV, and Telephone services to those who choose small-town living. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employees’ hard work and determination and REWARD results all while having fun!

Our mission is to make life better by connecting people through innovative communication systems.

We are seeking a Systems Engineer to provide technical expertise for architecture, solution sets, and new technology updates, as well as support pre-sales activities. Will assist in the analysis, design, and development of fully integrated technology solutions within the Astrea service provider space.

Responsibilities

• Partner with Account Management, Sales and Integration teams in a pre-sales process and provide technical knowledge and support of various technology vendors, specifically, networking, virtualization, security, DOCSIS, FTTH, and VoIP technologies and solutions.
• Understand and develop project deliverables, design, challenges, and timelines to meet specific business needs and objectives.
• Determine complex software and hardware solutions and configure products and services for deployment.
• Engineer required solutions including bill of materials, scope of work, and labor estimation.
• Prepare and deliver presentations to explain features, benefits, and areas for improvement to internal support staff.
• Create and deliver educational materials for the sales teams within assigned technology verticals.
• Develop, manage, and implement support processes and procedures with assigned technologies and teams to meet customer experience goals and company directives.
• Develop and foster professional relationships with the sales and support teams, vendor contacts, and customers.
• Maintain technical knowledge and stay abreast of technical advancements in primary functional areas of responsibility.
• Other duties and responsibilities as assigned by manager.

Qualifications

• Associate or bachelor’s degree in Computer and Network Administration, Computer Science, or Engineering.
• 3+ years in Network Engineering within the Service Provider space required; 5+ years preferred.
• Cisco Certified Network Associate (CCNA) and/or Cisco Certified Network Professional (CCNP) certification is preferred.
• Ability to create technical documents, presentations, and diagrams using Visio.
• OEM experience with Cisco, Calix, Accedian, and others.
• Experience with IP/MPLS networks including IP routing and switching, MPLS, BGP, IGPs and core service provider routing architectures.
• Experience with Cisco IOS, IOS-XE and IOS-XR operating systems.
• Experience with Optical Networks including Grey-Wave Fiber, IPoDWDM and FTTH technologies.
• Experience with automation technologies and solutions including FirstWave, Ansible, Python, RESTCONF and NETCONF.
• Server administration and familiarity with Microsoft and Linux operating systems.
• Security technologies including cybersecurity best practice, NIST certification, DDOS mitigation, and threat mitigation/avoidance.
• Disaster recovery, avoidance, and mitigation methodologies.
• Ability to lead and/or contribute to technology demonstrations, training, or design sessions.
• Proficient with Microsoft Office and other web-based applications.
• Excellent presentation, communication, interpersonal and research skills.
• Well-organized with an ability to work in a high-pressure environment producing accurate work under close deadlines.
• Ability to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision.

The shift is Monday – Friday between the hours of 8:00 am – 5:00 pm CST but must be willing to work outside of normal business hours as necessary.

Additional Information

• May be required to participate in an on-call rotation with other members of the Network Operations team.
• Approximately 10% travel throughout Wisconsin and Michigan may be required.
• Must have a valid driver’s license and satisfactory driving record.