Job description
About us
Markovitz Orthodontics is looking for a motivated Treatment Coordinator to join our team! Strong customer service skills, comfortable talking about finances, x-ray certification is a must. Orthodontic background preferred, but not required. Will need reliable transportation to three offices: Pikesville, Parkville, and the Inner Harbor Baltimore.
Our work environment includes:
- Professional and experienced Team
- Flexible Friday work hours
- Fast paced office setting
- Convert new patient exams into satisfied patients through education and overcoming objections
- Maintain the practices standard for high treatment acceptance
- Take Doctors notes and ensure patients charts are complete
- Work out payment plans
- Call, email, text patients to confirm appointments and follow up
- Build and maintain relationship and trust with patients and clientele during and after visit
- Follow up- comfortable re-approaching qualified patients who haven’t yet said yes and gaining commitment
- Work with office administration by confirming New Patient consultations, ensuring their New Patient forms have been completed prior to their appointment, communication of the patient experience to the new patients
- Overcome objections from patients around financing options
- Pull reports for pending patients
- Assist with social media posts and promotional events
- Monitor practice statistics for starts and assist with strategies
- Maintain referral relationships with surrounding offices and create new connections
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Healthcare setting:
- Dental office
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Parkville, MD 21234: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service (Preferred)
- Medical terminology (Preferred)
- Computer skills (Preferred)
Work Location: In person
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