Benefits:

We offer excellent benefits, including an incredible employer contribution towards medical, dental, and vision coverage which begins on the 1st of the month following your date of hire! Other benefits include a 401(k) Plan, with an employer matching contribution, paid life & disability coverage, and more.

• Answer telephone in an efficient and professional manner.
• Manage messages and calendar for tennis professionals.
• Maintain up to date information regarding play, tournament schedule and events as needed.
• Take reservations for members and guests, and assign courts as needed in ResortSuite.
• Reserve lessons with tennis professionals in ResortSuite via staff calendar.
• Assist as “tennis concierge” to pair similar skill level members and guests.
• Maintain close and direct communication with Inn and Member Concierge.
• Check in members and guests and collect guest fees as applicable.
• Complete opening and closing duties per current standards.
• Process banks and run closing reports per current standard.
• Maintain organization of tennis shop merchandise, adjusting displays, stocking, and rotating stock.
• Maintain organization and pars in store room.
• Order and maintain par of office supplies and related.
• Submit maintenance tickets as needed.
• Maintain organization and cleanliness of the tennis shop.
• Assist customers in sales and selection of merchandise. Assist with gift wrapping as needed.
• Maintain and organize linen stock.
• Assist with monthly inventories.
• Process sales via POS system.
• Process gift certificate requests.
• Assist with facility set up as needed.
• Assist with tennis operations as needed. Including but not limited to bringing water or towels to courts, checking bathroom conditions, and assist with placement of scoreboards.

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  Must be able to greet guests and members in a friendly, gracious, and cordial manner.
• Retail experience preferred.
• Strong proficiency in computer based reservations, calendar, and POS transactions.
• Hospitality experience in resort or club environment preferred
• Working knowledge of tennis, croquet, and bocce preferred.
• Excellent written and verbal communication skills, fluency in English.

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  Work tasks are performed both indoors and outdoors.
• Must be able to lift 50lbs.
• Must be able to exert well-paced ability to reach different outlets and other departments on a timely basis.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and listening occur continuously in the process of communicating with guests, supervisors and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, photocopiers, dolly and other office equipment as needed.