Hawai‘i Pacific University is designated as an Alaskan Native and Native Hawaiian (ANNH) Serving Institution by the US Department of Education. As such, we strive for accurate displays of the Hawaiian language in all our institutional materials. This includes the appropriate use of diacritical marks such as the ‘okina and kahako. Unfortunately, at times external vendors and other third-party technology integrations do not support the use of these characters. Mahalo for your understanding.

Description

Job Summary:
The Area Coordinator (AC) is a temporary full-time, live-in, on-call professional that plays an integral role in the residential experience at Hawai`i Pacific University. Housing and Residence Life staff aims to enhance educational, social, and personal growth for residents. The Area Coordinator helps to create conditions within the residential communities that allow a diverse student population to learn and live in a comfortable and safe environment. The Area Coordinator must employ a student-centered approach, the ability to identify and address student needs, facilities and security operations knowledge, a desire to collaborate, strategic problem-solving ability, sound judgment, administrative management skills, and a timely response to problems that arise.

The Area Coordinator is responsible for managing the residential operations of HPU’s residential communities and supporting residents. The AC is responsible for supervising student staff, coordinating various training sessions and programs, working closely with the facilities staff and security guards, and collaborating with other departments to develop co-curricular and extra-curricular initiatives and activities. In addition, the Area Coordinator mediates roommate conflicts, manages safety expectations in the units (e.g. fire drills, safety inspections), and responds to residence life emergencies.
Qualifications:

Minimum Qualifications:

• 
  Bachelor’s Degree
• Two years of professional experience in some combination of the following: student affairs, student life, residence life/housing, or student conduct.
• Experience living in campus housing.
• Demonstrated desire to positively influence the lives of students and create a positive community that is conducive to academic success.
• Proven excellence in organizational skills, sensitivity for a diverse student population, and an ability to work in collaboration with students, faculty, and staff.
• Working knowledge of Microsoft Office Suite, with particular emphasis on Word, Excel and PowerPoint.

Desired Qualifications:

• A Master’s degree in college student personnel, student affairs/higher education, counseling or closely related field.
• Three or more years of professional experience in some combination of the following: student affairs, student life, residence life, or student conduct affairs.
• Knowledge of StarRez, HPU’s housing software program.
• Experience working with faculty on developing and delivering co-curricular activities and programming.
• Background in student affairs, prior live-in residence life experience with student conduct and crisis management experience.
• Self-motivated, ability to work independently, excellent interpersonal communication skills, and possess high level of energy and an ability to work well in a team and demonstrate initiative and cooperation with others.
• Excellent organizational and communication skills including an ability to oversee a wide variety of activities, to define problems, to propose and implement effective solutions, while being able to set and readjust often competing priorities.
• Writing and editing skills, including strong attention to detail and ability to multi-task.
• A strong commitment to quality service.
• Knowledge of Hawai‘i Pacific University’s policies and procedures.

Other Qualifications:

• Report to work obligations to support the department and may require work during HPU’s winter break, if necessary.
• Must meet training and background check qualifications and comply with the Protection of Minors policy.
• Able to work all shifts and extended hours.
• Upon hire, candidate must have reliable transportation to all HPU worksites and other locations as required by the position.
• Successful candidate will be able to work in an environment that utilize excellent time and stress management skills.

Key Responsibilities:

1.Coordinate co-curricular initiatives and programs (25%)

• Oversee, support, and evaluate Community Advisors (CA) in planning and implementation of events and activities based on the departmental programming model.
• Maintain an awareness of events and activities taking place in the area of assignment as well as on campus, including attending events when practical.
• Develop and implement new ideas and concepts to improve the quality of life within the residential communities.
• Coordinate educational and prevention programs relating to alcohol and sex discrimination.
• Collaborate with student staff, faculty, staff and community partners on co-curricular initiatives and programs.

2. Support residents and intervene when appropriate (25%)

• Meet with students who have concerns and issues to provide them with support, resources and referrals to be successful at HPU.
• Refer residents to campus and community resources based on the presence of a need.
• Provide timely and accurate documentation and communication regarding incidents, hearings, outcomes, and referrals.
• Support students as they overcome mistakes by challenging current thought processes and behavior patterns.
• Familiarize residential students with university, Code of Student Conduct, and Housing and Residence Life policies, procedures, and guidelines as written in the Student Handbook, and ensure appropriate enforcement thereof.
• Consult with supervisor and Dean of Students staff regularly regarding student conduct matters.
• Serve as a Campus Security Authority, as outlined by the Clery Act.

3. Administrative Duties, On-Call and Emergency Response (20%)

• Establish and maintain a CA duty schedule for daily supervision of the residential communities, including evenings, weekends, holidays, and breaks.
• Understand and disseminate emergency procedures and guidelines to CA staff, residents, and outside cooperating agencies.
• Serve as part of an on-call rotation to respond to and support CA staff members through emergencies, urgent matters, and policy violations on campus.
• Collaborate with HPU security, college and local authorities in responding to emergencies.
• Communicate to students/staff and maintain working office hours daily during normal business hours (8:00AM-5:00PM, M-F).
• The Area Coordinator position requires a non-traditional work schedule, by providing duty coverage for the assigned area, which does include weekends and holidays.

4. Hire, train, and supervise student staff (15%)

• Train, direct, supervise, and evaluate the Community Advisors.
• Assist in the coordination of CA selection by recruiting potential candidates, and fully participating in interviews and discussions about candidates.
• Conduct weekly staff meetings to disseminate information to CA staff, and aid in on-going staff training and development.
• Assist in the overall coordination, as well as attend, participate, and present in all staff training sessions.
• Conduct weekly or bi-weekly one-on-one supervisory meetings with CAs.
• Provide ongoing feedback on job performance to CAs, and conduct formal performance evaluations each semester and end of year.
• Provides primary leadership, support and supervision, ongoing training and evaluation of performance of paraprofessional student staff.
• Assists in developing departmental vision, goals, objectives, strategic direction for creating effective student living and learning communities to support student success.
• Oversee CA educational events/programming efforts.

5. Facilities and Operations (10%)

• Coordinate opening and closing of the buildings/halls at the beginning and end of the academic year, and during periods of academic recess.
• Work cooperatively with Housing and Residence Life staff and other departments in matters related to hall maintenance, custodial, room assignments, roommate conflicts, verification of occupancy and hall/room damage issues.
• Work with the Assistant Director of Housing and Residence Life regarding approved room changes within assigned area, participate in department wide room change time periods, and maintain awareness of roster changes.
• Follow up on reports of damages, needed repairs, and items of a similar nature, and follow-up regarding completion of repairs.
• Maintain professional relationships and communication with facilities and custodial staff.
• Monitor and inventory storage areas, lounge and public areas in area of assignment.
• Liaison with Facilities and Security to create safe community and well-maintained facilities.
• Manage coordination of access and/or replacement or repair with vendors on campus (e.g. laundry, vending machines, mailboxes)
• Support summer conference coordination and requirements as necessary.

6. Performs other related duties as assigned (5%)

• Serve on committees as directed, assigned, or voluntarily as a department representative.
• Actively participates as an effective member of team by completing assigned duties, accepting additional assignments or reassignments.
• Assists with seasonal peaks.

We seek talented and energetic people who thrive on challenge and innovation in supporting the mission and values of our university. HPU offers competitive compensation and a comprehensive benefits package.